Belise Munezero

*** ***** **** **** *** *, Stone Mountain GA 30083 adtvoj@r.postjobfree.com 404-***-****

Objective

To succeed in a stimulating and challenging environment that will provide me with advancement opportunities.

Professional Experience

Sequium Asset Solutions

Call Center Collection Specialist July, 2019-October, 2022

●Communicating with customers via telephone to resolve delinquent accounts

●Collect payments of debts

●Negotiate for a settlement so that the agency receive payments

●Keep detailed records of all customer communications and payment plans

●Locate debtors in order to begin the recovery process

●Access database information, pulling up credit reports

Access Dental Lab

Returns Specialist/Lab Production March, 2018- May, 2019

●Maintained professional standards while producing the needed aligners for customers

●Makes sure that workstation is clean and free of hazardous materials

●Cleans equipment

●Works efficiently and manages time effectively

●Process all returns and refunds following ADL Regulations

●Maintain accurate and details logs following ADL regulations

●Provides additional support to Customer Care & Compliance team, as needed

Javits Academy

Lead Teacher Preschool Program/Infant Assistant Sept, 2016-Sept, 2017

●CZProvides a developmentally appropriate classroom environment that reflects the children’s learning and growth

●Prepare developmental progress reports as needed

●Liaison with children's families to ensure smooth transition from home to child care setting and transitions from classroom to classroom when needed

●Implements individualized feeding plans for children; respects individual preferences and eating styles; sits with toddlers and shares family-style meal; models manners and good nutrition

●Assures that: each infant and toddler is warmly greeted upon arrival; each infant is held; and each child is gradually assisted to become a part of the small group

●Ensure that child care routines are carried out in a manner that is prompt, hygienic, and consistent with the good child development principles. This includes routines related to diapering, hand washing, eating, napping and transitioning between activities.

Boston Market

Shift Manager

August 2010 – Sept 2016

●Supervise crew members in addition to handling general complaints, last-minute schedule changes, kitchen mess-ups and inventory problems.

●Ability to cultivate and build relationships

●Ensure that all of the team members are executing all of the standards, specifications and recipes so that we will create awesome food that is served quickly.

Education

Westwood College Fall 2013 – Spring 2015

Studying for a Hospitality degree

Kennesaw State University Fall 2010- May 2011

Studied for a Business Management

Relevant Skills

●have a warm and supportive attitude and disposition toward working with children and their families

●Reliable

●flexible in receiving assignments or adapting to changes in the program

●excellent oral and written communication skills

Languages

●English, Kirundi, Swahili, and Kinyarwanda

Software

Microsoft Word, Power Point and Excel

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