CURRICULUM VITAE

Samuel Nana Nyarko

**** **-**** ***** *** Muhammad, Ulaisah. Riyadh – Saudi Arabia Tell; +233********* / +966*********. Email: adtv83@r.postjobfree.com PROFILE

My career has led me to specialize increasingly in the maintenance, diagnosis, and repairs of heavy- duty equipment and its operations. Over the years, I have developed skills relevant to my field of work and gained knowledge through experience which allows me to work individually or as part of a team. My most recent leadership roles have given me the opportunity to guide teams, motivate and delegate tasks in achieving the organization’s objective. I have administrative experience in managing people and scheduling jobs to be performed using available resources to ensure customer satisfaction, prioritizing cost, and efficient job delivery through supervision. I am a good communicator, results-oriented, one who stops at nothing until the job is done, and able to use my own initiative to improve on existing methods.

PROFESSIONAL EXPERIENCE

Shift Engineering Supervisor at RATP Dev./PTC Saudi Arabia, June 2021 – Till Date. Responsible for:

Managing and supervising teams to execute PMI, SVI, and other technical tasks on PTC’s East and West Depot’s buses and coaches.

Provide technical support to OCC.

Ensures peak vehicle requirements for the depot’s daily operational vehicles are met.

Maintenance planning and execution.

Ensure warranty repairs carried out by dealers are done to satisfaction.

Daily Fleet Allocation update of jobs executed on shift, closing of all paper works involved.

Provides buses in operational condition, compliant with PTC requirements and standards.

Ensures the daily organization of vehicle maintenance is in accordance with the set quality system.

Ensures under-maintenance actions, and compliance with technical instructions, procedures, and the manufacturer's recommendations.

Carries out pre-controls and validates the work of the shift engineering team.

Ensures compliance with Health and Safety rules.

Identifies, records, and forward to top management, non-compliance of workshop superintendents.

Participates in the technical and economic improvement of PTC. Chief operator - Easy Mile Autonomous Vehicle at RATP Dev Saudi Arabia, June 2021 – Till Date

Responsible for:

Autonomous vehicle handling and operation.

Advanced operation, diagnostics, and traffic supervision.

Managing the daily planned routes and tasks.

Carrying out pre-service checks on the vehicle.

Coordinating with the Easy Mile help desk for technical support. Service Administrator/Coordinator at DEM Ghana Limited, June 2019 – June 2021 Responsible for:

General Service Administrative functions, job opening to closing using integral software.

Updating and filing of job folders, maintaining service folders, and relevant paperwork involved.

Planning of pending jobs, schedule updates, routing, and communication.

Maintenance planning for all mining and construction machines.

Monitor mining machine GET life span for improved customer support.

Place back orders for critical mining machine parts to ensure availability.

Institute measures to increase mining machine availability.

Dispatching technicians to customer sites before 9 am.

Ensuring all repair-related activities concluded a day before the time.

Job closing and invoicing within 24 hours of completion.

Communicate with customers on new faults detected per field service report and provide solutions to rectify faults.

Preparation of quotations on parts and services.

Managing and controlling service vehicle dispatching.

Supervising technicians to ensure efficient job delivery on Hitachi Excavators, Hamm Soil Compactors, Pavers, Kleemann crushers, John Deer Wheel loaders, Dozers, and Backhoe Loaders.

Making recommendations on diagnostic procedures and machine repairs.

Gathering mining machine hours monthly and submit to Headquarters.

Machine commissioning and Operator training.

Liaise with Headquarters on system issues and constraints.

Participate in marketing events such as seminars, trade shows, and telemarketing events. Service Manager – Acting, at DEM Ghana Ltd, August 2019 – June 2021 Responsible for:

Company KPI implementation and monitoring

Ensuring enough stock of parts for reliable maintenance planning.

Service team management.

Preparing maintenance and repair contracts for customers.

Budget forecasting.

Assure technical support to customers, technicians, management, and the sales department.

Ensure adherence to warranty policies, execution, and follow-up.

Ensure adherence to company regulations.

Ensuring tool availability and manpower for mining machine assembling.

Follow-up for collection of payment of all outstanding receivables. Mechanical Technician – Field at CFAO Equipment Ghana, October 2012 – May 2019 Responsible for:

Carrying out all mechanical and electrical repairs on heavy-duty machines such as excavators, loaders, forklifts, tractors, generator – sets, etc.

Undertaking the installation of major hydraulic components.

Performing maintenance and diagnosis on diesel engines, transmission, steering, and braking systems, as well as hydraulic systems.

Troubleshooting, assembling, and calibration using computer service tools and display switch clusters (DSC).

Supervising pre-delivery inspection and establishing measures to achieve set goals and targets.

Expert in the operation of excavators, loaders, and forklifts.

Making detailed recommendations on repairs.

Adhering to safety precautions and standards.

Field Service Coordinator – Acting, February 2018 to December 2018 Responsible for:

Preparing and planning field team jobs and operations.

Distribute or assign work to technicians on basis of competencies required for emergencies and constraints.

Ensuring the use of safety equipment by technicians on sites.

Liaise with the store’s department in ordering and picking up parts before operations.

Request the necessary parts needed to carry out specific jobs on time.

Communicating with the manufacturer help desk for technical issues and warranty claims.

Collect all necessary information needed to organize warranty claims.

Communicating and keeping good relationships with customers.

Ensuring payments by customers in accordance with CFAO procedures. Preparing quotes and issuing service orders to clients.

Estimating the cause, cost, and times for additional work required and providing information to the aftersales manager for approval.

Mechanical Technician (Motor Vehicles)–on transfer to CFAO Motors - January to May 2019

Responsible for:

Assembling and disassembling of major engine components, transmission, braking, and steering systems.

Performing diagnosis, general maintenance, and repairs on Mitsubishi vehicles.

Comply with the manufacturer’s analysis procedure and repair time schedule.

Performing engine overhauling and repairs on the manual and automatic gearboxes.

Tracing and fixing minor electrical faults.

Acting quality control officer, ensuring a good job done by technicians and customer satisfaction.

Machine Operator at Fine Pac Ltd – March 2005 to January 2006 Responsible for:

Operating plants for production.

Detecting and tracing minor faults.

Assisting repairs of faulty machines.

Motor Vehicle Technician at Japan Motors Trading and Co Ltd – May 2010 to November 2010

Responsible for:

Maintenance, repairs, and diagnosis of motor vehicles

Detecting and rectifying faults on compression ignition (CI) and spark ignition (SI) engines, transmission systems, braking systems, suspension, steering systems, and many more.

Effecting technical bulletins on my daily routines as a technician.

Completing detailed reports on jobs done.

Suggest detailed recommendations on repairs.

Service Adviser at Peps Auto Service – March 2011 to September 2011 Responsible for:

Advising mechanics accordingly on effective repair solutions based on faults detected through testing and complaints made by customers.

Undertaking road testing after repairs to ensure faults have been rectified.

Preparing cost of labor and parts, effecting receipts to payments made by customers.

Undertaking local purchases.

Ensuring maintenance and repair manual is strictly adhered to.

Contributing to vehicle diagnosis.

Assistant Technical Officer at Science and Technology Policy Research Institute (STEPRI). Worked as part of a team on a three-week survey program in the month of February 2011 on the global impact of ICT in Ghana. Responsible For:

Administering survey instruments to respondents, Data collection, Data entry, and Report writing.

SKILLS AND TRAINING

Microsoft Office, Internet Concepts, Computer Concepts and Networking Essential plus.

Working knowledge of Computerized Maintenance Management Systems such as Integral, Incadea, Maximo.

Trained and Certified Chief Operator of Easy Mile Autonomous Vehicle Version G3B-055.

Dealership aftersales training on maintenance and troubleshooting of Hyster forklift trucks, Toyota forklifts, and New Holland Tractors.

Trained on the maintenance, diagnosis, and repair of JCB range of machines including JS205 and JS305 EXCAVATOR, SOIL COMPACTOR (VIBROMAX) and LOADERS such as JCB 455ZX PAY-LOADER and JCB 3DX,3CX BACKHOE LOADER.

EDUCATION AND QUALIFICATIONS

Accra Technical University. 2018 – 2020

(Bachelor of Technology (Btech) Mechanical Engineering)

Accra Technical University. 2015 – 2018

(Higher National Diploma (HND) Mechanical Engineering (Plant Option))

IPMC College of Technology. 2009 – 2009

(Information Technology Qualified Professional (I.T.Q.P))

Rising Star Technical Institute. 2006 – 2008

(Motor Vehicle Technicians Part I (M.V.T))

(Motor Vehicle Technicians Part II (M.V.T))

Modern College of Science and Technology. 2002 – 2005

(Motor Vehicle Mechanics (M.V.M))

Driver’s License

INTEREST

Cooking, Music, Movies and Poetry.

REFERENCE

Available on request.

Contact this candidate