Trinity Brooks

219-***-**** adtudh@r.postjobfree.com East Chicago, IN, 46312

IT SUPPORT

Good troubleshooting skills with impressive proficiency in PC support and customer service.

Excellent interpersonal skills: Communicates well with team and business professionals to assess processes and provide quality technical support.

Upcoming Associates in Information Technology and Networking.

SKILLS

Cross-Functional Communication Microsoft Office Suite Routers / Switches Firewall Data Administration

Customer Service Software Writing Relationship Building IT Support

IT RELATED PROJECTS

Engineer / Developer Traffic Light Controller

●Charged with developing a Traffic Light Controller to record motion activity, which would then be uploaded to the database to determine “busy times.”

●Utilized LEDs, C++, Arduino as the environment, and ESP32 Wi-Fi Microchip to manage the data.

●Commended for developing the Traffic Light Controller, which significantly improved traffic flow.

Home Security System

●Charged with building a home security system project by using Internet of Things.

●Implemented flowcharts and IPO (input-process-output) charts and created a plan that outlined the setup of the security system / functionalities.

●Utilized IPO charts determine the home security system’s capabilities and used Arduino to upload the code.

●Employed flowcharts to show the process and how the home security system worked. Initiative was successful; the home security system detected movement with its motion sensor and the buzzer provided an alert.

IT RELATED COURSEWORK

Introduction to Programming Course No. CEIS110

Fundamentals of Cloud Computing Course No. NETW211

Introduction to Technology and Information Systems Course No. CEIS101C

Introduction to Operating Systems Course No. CEIS106

Careers and Technology Course No. CEIS299

Fundamentals of Information Technology and Networking Course No. NETW191

Introduction To Digital Devices

EDUCATION

Associates of Science, Information Technology & Networking, DeVry University, Expected, October 2022

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