JOY REED

**** **** ******, ************, **, ****1 267-***-****

adtu30@r.postjobfree.com https://www.linkedin.com/in/joy-reed-07a27262

Summary

A detail-oriented, task-driven professional with over four years of Customer Service and General Office experience retrieving and managing data. Seeking a company that has a positive impact on employees and the community.

Core Qualifications

Customer service

Microsoft Office

Detail-oriented

Data entry

Multi-Screen

Typing 50wpm

Self-starter

Teamwork oriented

Experience

Homemaker/Seeking employment 07/2018-03/2020

Randstad Lockbox Operations Clerk 05/2018-06/2018

Worked independently and in a team environment to complete daily tasks

Opened mass mail and prepared documents for scanning

Homemaker/Seeking employment/Taking Courses 02/2016-04/2018

Kmart Customer Service Team Member 08/2015-01/2016

Managed/processed payments for merchandise

Provided quality customer assistance, responded to and resolved customer inquiries

Trained new cashiers

Homemaker 02/2015-07/2015

Taking Courses 01/201*-**-****

Contemporary Staffing Enrollment Support Specialist 10/2013 – 12/2013

Provided accurate, valid and complete information to customers

Met personal/team call handling quotas

Assisted with program enrollments

Entered information into and edited database

Attending School 01/2012-09/2013

Pathways PA Data Entry 12/2007- 12/2011

Accurately entered information into various computer programs

Complied with HIPPA regulations

Routinely checked for discrepancies, followed company procedures to resolve conflicts

Maintained relationships with company liaisons

Supervised staff

Education:

Pittsburgh Job Corps Pittsburgh, PA

Diploma, 1998

Awards:

Employee of the Month, 2011

Community Involvement

Church Summer Camp Teacher Assistant, 2014

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