Shannon Griffin
Columbia, SC *****
adttid@r.postjobfree.com
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Executive housekeeper
Gallus stadium park Inn - Columbia, SC
May 2018 to Present
1. I make the boards each morning for the housekeepers 2. Inspect rooms to hotel standards after each housekeeper. 3. Help where needed at any given time
4. I will be a housekeeper if we are short people or busy. I'm a team player 5. I do all things with dealing with housekeeping department as the manager of the department Housekeeping Supervisor
Hilton Garden Inn Hotel - Columbia, SC
February 2020 to November 2022
1. Inspect all rooms behind housekeepers on a daily basis 2. Do scheduling
3. Prepare boards and organize day
4. Clean rooms when short handed
Executive Housekeeper III /front Desk agent/MOD 2X a Week Home 2 suites by Hilton - Irmo, SC
February 2015 to February 2020
1. I clean rooms
2. I was immediate supervisor to 8 housekeepers to inspect behind 6 days a week 3. Make weekly schedule
4. Arranged boards every morning for each housekeeper 5. I do all hiring and terminations in housekeeping dept. 6. I am in charge of weekly inventory and supply order 7. And anything else that was asked of me
8. I am also trained on front desk. I work front desk 3 shifts a week 9. I also am the 3rd Manager in charge. Two days a week I am MOD. 10. I also did laundry and houseman if they didn't show top for their shift Front Desk/Housekeeper
Quality Inn and Suites - Columbia, SC
December 2011 to January 2015
1. Cleaned rooms
2. Assisted guests
3. Worked front desk
4. Night audit
5. Anything to help management
To-Go Expert/trainer
Applebees bar and grill - Columbia, SC
February 2008 to October 2011
1. Trained all new server and to go hires.
2. Ran to go
3. Answered phone
4. Prepared all to go orders and delivered them
Paralegal/Legal Assistant
Richard J Paul attorney at law - Mount Pleasant, SC February 1991 to February 2008
1. Open new client files
2. Collected all medical records and data per client 3. Answered phone
4. Ran office
5. Assisted lawyer in any way
Education
Bachelor's degree in Criminal Justice
Brigham Young University - Provo, UT
June 1985 to June 1989
College prep in prep
Hanahan High School - Hanahan, SC
August 1981 to June 1985
Skills
• Adobe Acrobat
• Case Management
• Cleaning Experience (10+ years)
• Laundry (5 years)
• Medical Records
• Serv safe certified (4 years)
• Legal Research (7 years)
• Adobe Photoshop
• Microsoft Outlook (5 years)
• Housekeeping Management (4 years)
• Maya
• Transcription (4 years)
• Guest Services (9 years)
• English
• Night Audit (4 years)
• Office Management (5 years)
• Payroll (4 years)
• Microsoft Word amd excel
• Front Desk
• Adobe Creative Suite
• Adobe Illustrator
• Hotel experience
• Event planning
• Office manager experience
• Microsoft Office
• Customer Service
• Sales
• Microsoft Powerpoint
• Leadership
• Organizational Skills
• Computer Skills
• Illustration
• Supervising experience
• Team management
• Cleaning
• Human resources
• Microsoft Excel
• Microsoft Word
• Hospitality
• Computer literacy
• Typing
• Communication skills
• Production planning
• Time management
Languages
• English - Expert
Certifications and Licenses
Serv safe March 2018 to March 2023
Food Handler Certification
Additional Information
I am an executive housekeeper and I love the position. However I have also been really blessed and trained correctly in most departments of Hilton hotels and choice hotels including but not limited to Front desk
Laundry
Rooms
Inspections
Maintenance
And MOD