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Temple University Customer Service

Location:
Philadelphia, PA
Posted:
December 03, 2022

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Resume:

Shivika Choudhary

*** * **** ** *********** PA **335 adtt95@r.postjobfree.com 610-***-****

EDUCATION

Temple University, College of Science and Technology, Philadelphia, PA Bachelor of Science in Computer Science, Expected Graduation: May 2025 GPA: 3.90/4.00; Dean’s List Fall 2021-Present

Honors: University Honors Program

Awards: Temple Grant Provost’s Scholarship, CST Engagement Scholarship COURSEWORK COMPLETED

Program Design & Abstraction Introduction to Academics in Computer Science Introduction to Problem Solving and Programming in Python Python & Java Lab Discrete Mathematics I Discrete Mathematics I Recitation SKILLS & INTEREST

HTML IDLE Microsoft Office

JAVA API Microsoft Excel

Python Finch Programming Microsoft Word

Turtle Processing C programming

Interests: Traveling, Creative Writing, Volunteer Work, Music and Festivals, Exercising, Interior Decoration, Psychology Languages: Advanced in English and Hindi

PROFESSIONAL EXPERIENCE

SAP America Newtown Square, PA

JULY 2020 - JULY 2020

Center of Expertise NA High School STEM SAP America Intern

•Comprehend and utilize SAP training content in company learning management system coached by STAR programming interns

•Create reports, tracking rolls and presentations to support project owners and leadership teams for week

•Programmed in an SAP ABAP development environment using API software

•Authored organization, multitasking, and prioritization when collaborating with various SAP algorithms Carmines Pizza LIX Ice Cream Chester Springs, PA JUNE 2018 - AUGUST 2020

Professional and Entrepreneur Experience

•Exhibited outstanding customer service emphasizing my outgoing personality to help create a fun and family friendly environment

•Processed customer orders; verified accuracy prior to customer leaving station while single-handedly managing all other operations of restaurant

•Gained financial experience through processing customer transactions utilizing proprietary POS systems, handling both cash and credit card transactions

Target Corporation. Exton, PA

OCTOBER 2020 - PRESENT

Checkout and Service Advocate - On demand

•Ensured working and shopping environments were safe for coworkers and customers by adhering to procedures and policies

•Gained leadership skills through building an emotional bond with customers by continually learning about products and being a company brand ambassador

•Developed harmony and worked with other team members to achieve and surpass store goals

•Spearheaded product returns, cash refunds, and product exchange requests from customers; took advantage of interaction to enhance shopping experience

CST Ambassador Temple University School of CST Philadelphia, PA AUGUST 2022 - PRESENT

Professional and Entrepreneur Experience

•Maintain a caring, service-oriented attitude with respect to college and program objectives

•Managed to educate visitors about campus life, history, traditions and achievements of Temple University

•Calling and emailing prospective candidates, offering Q&A sessions while staying in contact with newly admitted students throughout enrollment process

TECHNICAL PROJECTS

Turtle Loops, Temple University School of CST February 2022 – February 2022

• Coded face of an analog clock using a turtle using user input about number of sides

• Leveraged knowledge of Python to code an equilateral triangle triforce

• Mentored users to create pictures and shapes by providing a virtual canvas Mario, Cash, Credit, Temple University School of CST March 2022 – March 2022

• Applied Hans Peter Luhn algorithm to determine whether a credit card number is syntactically valid or not

• Constructed a program prompting users for a credit card number then reports per definition of each’s format herein Hurricane Tracker, Temple University School of CST March 2022 – March 2022

• Streamlined in routing fleet drivers around flooded areas, gridlocked traffic areas, and widespread power outages

• Applied color code using python variables to illustrate strength of path of Hurricane Irma

• Coded world coordinates to match latitude and longitude on map with thickness in proportion to hurricane category AFFILIATIONS

Nature Conservancy Non-profit Organization Service Manager August 2020 – April 2021 NSF Graduate Research Fellowship Program September 2021 – Present Service Serotonin September 2021 – Present

Temple CHAARG September 2022 – Present

Temple South Asian Student Association September 2022 – Present



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