Meredith Garvin

ATLANTA, GA · adts7u@r.postjobfree.com · 678-***-****

PROFILE

Seeking a position at Spartan Logistics Services as I transition from freelance sales to consumer-focused customer service. No matter the industry, I am a highly motivated, results oriented, ambitious executive with excellent customer service, sales, and management skills. I have never lost sight that customer satisfaction is what drives customer loyalty and hope to bring my unique skills to Spartan Logistics Services. EMPLOYMENT HISTORY

Freelance Antiquarian

Aug 2017 — Present, Atlanta, GA

• Bought, restored and sold antiques and other furniture utilizing social media and content marketing.

• Collaborated with other businesses to help meet their needs by finding unique antiques to restore and resale

• Settled any customer disputes in a professional and pleasant manner.

• Identified and maximized sales opportunities, and increased customer retention rates.

• Helped to increase customer return rates by providing excellent customer service at all times. Executive Assistant, Social

Mar 2017 — Jul 2017, Memphis, TN

• Managed CEO’s personal and professional calendar.

• Coordinated meetings with all clients, vendors, and suppliers.

• Prepared reports and client presentations for CEO.

• Handled all domestic and international travel including flights, accommodations, local transportation, and social activities.

• Performed a variety of accounting functions such as, expense reports, purchase orders, weekly invoices, and employees checks.

• Utilized discretion, sound judgment and decision-making skills while maintaining strict confidentiality.

• Organized trade show booth locations and floor plans. Assistant Branch Manager, Enterprise Rent-A-Car

Aug 2014 — Mar 2017, Atlanta, GA

• Ranked #1 out of 132 Assistant Managers in Georgia for four months in 2016.

• Awarded #1 in Customer Satisfaction in Georgia for three months in 2016.

• Consistently ranked in top 10% in overall performance out of 132 Assistant Branch Managers. (Sales, Customer Satisfaction and Revenue Growth).

• Successfully completed highly regarded Enterprise Management Trainee Program, July 2015.

• Multiple Top Sales Performer Awards for Ancillary Product Sales (Insurance, Fuel Option, Upgrades etc.)

• Led branch to highest overall sales and revenue increase in Georgia for 2015.

• Led by example, performing all operational duties in addition to executing sales and marketing strategies in order to increase fleet growth and overall profitability. SKILLS

Leadership and

Management

Critical thinking and

problem solving

Customer Relations

Honesty and Integrity

Resourcefulness

• Conducted sales training to consistently sell products and held team members accountable for weekly goals.

• Established and maintained strategic relationships with insurance companies, auto dealerships, body shops and corporate clients.

• As a Management Trainee, closed corporate account with Five Points Health Care for

$12,000.

Instructor and Administrator, ATA All-Stars Cheer Gym Sep 2013 — Aug 2014, Cumming, GA

• Recruited new families and athletes to the program and assessed skill levels for placement.

• Marketed and sold training programs, equipment and pro shop merchandise.

• Coached multiple high-level competition cheerleading squads. Conducted private lessons.

• Performed administrative duties including back end operations, such as registration, purchasing and bookkeeping.

Public Relations Liaison, United States Tennis Association Jul 2013 — Sep 2013, New York City, NY

• Served as Public Relations Ambassador for the US Open. Duties included providing VIP guest services to tournament attendees, players and staff.

• Assisted tournament participants with coordinating schedules, navigating venue, customer service and security.

• Worked to constantly network with new clients and maintain relations with former clients. EDUCATION

Mississippi State University, Bachelor of Arts, Communication with a concentration in Broadcast Journalism

Aug 2009 — May 2013, Starkville, MS

• Earned a 4-year cheerleading scholarship at Mississippi State University.

• Take 30 News: Anchor/Reporter/Studio Technician

• Zeta Tau Alpha Sorority

• Partnered with Susan G. Komen Foundation for breast cancer education and awareness within the community. This amazing opportunity allowed me to provide support and any assistance needed for patients undergoing treatment and recovery at local cancer clinics, treatment facilities, and hospital

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