Michelle E. Smaltz, CAM

770-***-**** adtrlg@r.postjobfree.com

OBJECTIVE: To obtain a challenging and rewarding position in a stable organization. Allow my strong managerial skills to positively affect and maximize the company’s bottom line, while advancing through promotions to further my career.

PROFESSIONAL EXPERIENCE:

Inspire Communities 6-2022- Present Property Manager/Sales Agent

• Oversee daily operations of 169 lot Community. Overseeing all exterior renovations including, seal coating, exterior building painting, dog park installation, tennis court, pool and basketball court renovations. • Oversee all vacant lot prep work for new homes to be set as well as sells of new homes. Rentals of vacant lots. Preparation of all daily, weekly and monthly reports. Delinquency down from 17% to 2% or less in 3 months. • Oversee Capital repairs/replacements. • Interviewed, hired, trained and motivation of staff members, conducting ongoing training. • Conducting physical inspections, conduction of market surveys, resident events, open houses. Processing rental and mortgage applications. Attend court hearings for evictions, collecting county permits, titles. Overseeing demolition of abandoned homes.

Forte Maintenance Management 12-2022 – 6-2022 Maintenance Coordinator

• Coordinate maintenance requests from Tenants to Homeowner • Schedule all vendors and follow up for completion of repairs/replacements • Provide Supervision, guidance, and training to all new and existing team members. • Implementing preventative maintenance, liaising with service providers. • Developing and implementing maintenance plans • Ensuring quality control standards are consistently met • Assessing procedures and recommendations for improvements.

Elite Property Management 7-2021- 11-2021 Regional Property Manager

• Oversee operations for Five properties, 4 in Georgia and 1 in Kansas City, Missouri Including Market, Section 8, Tax Credit. • Work daily with Managers and teams on Delinquency, renewals, recertifications, move ins, reports and renovations. • Assisting in weekly manager meetings, training zoom calls. • Weekly Property visits to assist manager and teams. • Weekly zoom calls with VP of Operations and Asset Manager • Responsible for the overall performance of each assigned property, including resolving tenant concerns, analyzing the budget, policy compliance, and maintaining the facilities. • Conduct weekly site visits to assess operations at each property, evaluate tenant experiences, perform market analyses, determine ways to increase property value, and network locally to assist with meeting marketing goals.

JADE PMC 2-2021 to Present Senior Property Manager- Athens, GA

• Overseeing the daily operations of an extremely distressed 44-unit community in Athens, GA. • Working on payment plans and collections of a delinquency of $88,000+, filed evictions on 24 residents, attending court dates and overseeing eviction setouts. • Overseeing Interior/ Exterior Renovations. Hiring of contractors, receiving bids. • Hosting Open Houses, leasing and move-ins • Assisting in implementing the Operation Manuals, training, Company policies, Property Notices, Maintenance Manuals for a Management Company 6 months in existence.

ADI Marketing 2-2020 to 2-2021 Marketing and Scheduling Coordinator- Winder, GA

• Scheduling Sales Appointments for clients. • Conducting Customer Satisfaction Survey’s. • Registering and confirming Seminar Attendance. • Market research, data maintenance, qualifying leads. • Corresponding and explaining Tax Credits and Rebates to companies' CFO’s, Controllers, VP’s, President’s and CEO’s. Working with Telemagic services.

Dayrise Residential 4-2018 to 11-2019 Renovation Property Manager- Lawrenceville, GA

• Overseeing take over conversion and daily operations of 308 units, 18 Buildings, Multi Family Community currently under renovations. Overseeing Monthly Renovations of units. Oversaw all exterior renovations including, seal coating, exterior building painting, roof replacement, dog park installation, as well as all aspects of renovations. • Preparation of all daily, weekly and monthly reports. Ops Technology approving and processing, Yieldstar, Annual Budget. • Assist in bringing occupancy from 83% to 96% in 5 months and delinquency down from 22% to 2%, as well as income up 5%. • Work with Service Supervisor scheduling and approval of all turnkey, make readies, and Capital repairs/replacements. • Interviewed, hired, trained and motivation of staff members. Overseeing and working with a staff of 8, as well as conducting ongoing training. • Conducting physical inspections of all vacant units, conduction of market surveys. Working with team to organize all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, etc. Marketing and implementing new marketing plans.

Trinity Property Consultants 6-2017 to 4-2018 Renovation Property Manager- Atlanta, GA

• Overseeing daily operations of a 340-unit, 11 Building, Class-A, Multi Family Community currently under renovations. Overseeing Monthly Renovations of units. • Preparation of all weekly and monthly reports. Over saw conversion for Yardi to Entrata. • Assist in bringing occupancy from 83% to 96% in 4 months and delinquency down from 10% to 3%, as well as income up 2%. • Work with Service Supervisor scheduling and approval of all turnkey, make readies, and Capital repairs/replacements. • Interviewed, hired, trained and motivation of staff members. Overseeing and working with a staff of 8, as well as conducting ongoing training. • Conducting physical inspections of all vacant units, conduction of market surveys. • Working with team to organize all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, etc. Marketing and implementing new marketing plans.

Woodward Management Partners 5-2015 to 1-2017 Renovation Property Manager- Vinings/Grayson, GA

• Overseeing daily operations of 338-unit, 5 Mid- Rise Building, Class-A, Multi Family Community located on West Paces Ferry Road. May 2016 to Present. • Over saw daily operations of 414-unit 23 building conventional property located in Grayson. • Oversee exterior and interior Renovation. Including installation of granite, back splashes, new cabinetry as well as other interior upgrades. • Preparation of all weekly and monthly reports. • Assist in bringing occupancy from 80% to 92% and delinquency down from 12% to 4%, as well as income up 8%. • Work with Service Supervisor scheduling and approval of all turnkey, make readies, and Capital repairs/replacements. • Interviewed, hired, trained and motivation of staff members. Overseeing and working with a staff f of 9, as well as conducting ongoing training. • Conducting physical inspections of all vacant units, conduction of market surveys. • Working with CARES TEAM to organize all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, etc. Marketing and implementing new marketing plans. Harbor Group Management 8-2012 to 3-2015 Property Manager-Buford, GA • Overseeing daily operations of a 464-unit, Class-A, Multi Family Community located within 1 mile of The Mall of Georgia. • Preparation of all weekly and monthly reports including overviews, funding reports, variance, Owner and Assets Management reports. SWAT reports. • Assist in bringing delinquency down from 9% to 2%, as well as income up 11% in 2013 over 2012 End of Year numbers. • Oversaw conversion to LRO. • Work with Service Supervisor scheduling and approval of all turnkey, make readies, and Capital repairs/replacements. • Interviewed, hired, trained and motivation of staff members. Overseeing and working with a staff of 9, as well as conducting ongoing training. • Conducting physical inspections of all vacant units, conduction of market surveys, show prospective residents the community, with an average 56% closing ratio; handle incoming phone calls and approving all applications. • Organized all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, etc. Marketing and implementing new marketing plans. • Assist in due diligence in other states for new acquisitions. Training of new staff members in several states. • Disposition of property. • Completed additional requests as submitted by Supervisors.

Condominium Concepts Management Regional Director Atlanta, GA 7-2008/8-2012

• Assist in overseeing daily operations of 18 Condominium Communities, with a total of 1,620 units including rentals units, homeowner associations, office, retail, live-work, warehouses, mid-rise and garden style communities. • Preparation of Owner Financial reports, delinquency notices, owner violations notices, completion of condominium questionnaires, payment arrangements, collections and prepared closing letters as requested. • Prepare all forms for new acquisitions, as well as set up of offices. • Assisted Managers in daily operations of properties as well as completed additional requests. • Preparation of Board Meeting packages, notices, ballots, proxies, and minutes. • Assist homeowners with payments, maintenance orders and other requests. • Assist Board of Directors in viewing bids, contracts and budgets. Oversee and direct staff, including Assistant Managers, Accounting, Concierge and Maintenance. • Attend monthly and annual Board meetings.

Community Concepts Management Property Manager, Atlanta, GA 7-2008/8-2012

Berkeley Heights Apartments/Retail Center • Overseeing daily operations of a 192-unit, Six Story mid- Rise Apartment Community with Retail units. • Preparation of all weekly and monthly reports including overviews, funding reports, variance, MMR reports as well as quarterly and year end reviews. • Handling, scheduling and approval of all apartment turnkey. • Interviewed, hired, trained and motivation of staff members. Managed staff, as well as conducting ongoing training. • Conducting physical inspections of all vacant units, conduction of market surveys, show prospective residents the community; handle incoming phone calls and approving all applications. • Organized all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, locator luncheons, etc. • Marketing and implementing new marketing plans. • Collections of rents, water and all other payments. • Prepare monthly journal entries to the General Ledgers, produce monthly financial statements and management reports, prepare monthly reconciliations of all accounts to the general ledger, monthly analysis of financials, ensuring compliance with documentation of policies and procedures, annual budgeting process and monthly forecasting preparation, preparation of quarterly and annual reports. • Supervision and support for Accounts Payable and Accounts Receivable. • Coordinate all major repairs with Owners/Managers. • Completed additional requests as submitted by Regional Supervisors and Asset Manager. Property Manager- The Providence Group at Ivy Hall Luxury Homes • Initial lease up of a 210-unit New Construction Community originally built as condominiums but which was converted mid-construction to rental apartments. • Responsible for all contracts and bids as well as formulating budget for upcoming year. • Conducting physical inspections of all vacant units as well as scheduling all turnkey. • Hiring, training and motivating of staff members. • Preparing and reviewed monthly reports including financial statements, delinquency and variance reports. • Processing of all applications as well as leasing apartments daily. • Organized all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, etc.

CLK Multi Family Management 05-2007 to 07-2008 Property Manager-- Tara Apartments, Athens, GA

• Overseeing daily operations of a 300-unit Apartment Community located within 3 miles of The University of Georgia. • Preparation of all weekly and monthly reports including overviews, funding reports, variance and MMR reports. • Raised percent of Student housing from 10% to 40%. • Brought delinquency down from 9% to 2% and brought income up 12% in first quarter of 2008 compared to first quarter of 2007. • Handling, scheduling and approval of all turnkey. • Interviewed, hired, trained and motivation of staff members. Managed staff, as well as conducting ongoing training. • Conducting physical inspections of all vacant units. • Conduction of market surveys show prospective residents the community, with an average 52% closing ratio; handle incoming phone calls and approving all applications. • Organized all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, etc. • Marketing and implementing new marketing plans. • Completed additional requests as submitted by Regional Supervisors.

ECI Management 04-2004 to 05-2007 Property Manager-- Columns at Chicopee

• New Construction lease up a 191-unit, new construction, garden-style community located within 2 miles of Gainesville State College. • Property obtained 90% occupancy within seven months of certificate of occupancy. • 35% of student housing during lease up was obtained. • Responsible for all contracts and bids as well as formulating budget for upcoming year. • Conducting physical inspections of all vacant units as well as scheduling all turnkey. • Hiring, training and motivating of staff members. • Preparing and reviewed monthly reports including financial statements, delinquency, and SOS and variance reports. • Maintained purchase order system. • Processing of all applications as well as leasing apartments daily. • Organized all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, etc.

Wingate Management Property Manager/ Multi Site Manager, Norcross, GA Hampton Woods/ Valley Brook Crossing (both bond properties). 09-199*-**-****

• Conducting all business in accordance with company policies, Fair Housing and all other laws pertaining to apartments. • Ensure all rents are collected, process evictions, and assist in formulating budget for upcoming year. • Oversaw and supervised REAC Inspections for the properties. Maintain vendor relations, responsible for all contracts and bids, submitting all invoices and reports to the corporate offices in a timely matter. • Over saw daily operations of an extensive renovation. • Hiring, training and motivating of staff members. • Conducting ongoing training. • Conducting physical inspections of all vacant units, conducting market surveys, show prospective residents the community; handle incoming phone calls, approving all applications. • Organized all resident functions, including renewal parties, holiday parties, summer pool parties, open houses, etc. • Performed all these duties as a Multi-Site Manager. • Any additional requests as submitted by Regional Supervisors. Assistant Property Manager-- Valley Brook Crossing, Decatur, GA • Maintaining accurate resident records, posting rent, filing evictions, and issue appropriate notices, assisting with eviction process. • Maintain positive resident and prospective resident relations. • Leased apartments and processed all paperwork, accepting work orders and follow-ups. As well as marketing the property on a weekly basis. • Assisting Manager in additional duties and tasks assigned.

Pinnacle Companies (First Communities) Assistant Manager Country Club Apartments and Medlock Woods Apartments Norcross, GA 02-1997 - 08-1998 Leasing Professional-- Ridge Crest of Norcross / Callaway Run Apartments Norcross, GA

• Maintaining accurate resident records, posting rent, filing evictions, leasing apartments and processing all appropriate paperwork. • Assist Manager in additional duties.

EDUCATION: CAM, NALP, Microsoft Office, Microsoft Excel, Rent Roll, Door King, Georgia Forms, Yardi, Voyager, CINC, AMSI, One Site, MRI, LRO, Yieldstar, Grace Hill, Entrata, Docusign, Yardi Breeze,Zillow, Telemagic, LIHTC, Manage America, Backoffice. Completed Real Estate School at Atlanta Real Estate Partners.

PROFESSIONAL REFERENCES: Available Upon Request