Administrative Officer Program Analyst
Resume:
RICHARD E. FLOWERS
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
Social Security No: ***-**-****
Citizenship: United States
Ethnicity: Caucasian
Federal Employment Status: Retired
Veterans Status: US Army, Captain, 1969-1979,1980-1986 Honorable Discharge Additional Languages: German and Thai
Security Clearanc; Top Secret, Single Scope Background Investigation Granted August 2011.
SUMMARY OF SKILLS
30+ years’ experience in varying levels and complexities of Administrative Management, Personnel Management at the senior federal level, Management Inspections (Audit), Financial Management, Project Management, Recreation Management, Personnel Computer Systems Repair and Maintenance, Computer Systems Setup, Maintenance of Network printers, management of government procurement programs for large items and SAP purchases. WORK EXPERIENCE July 22, 2011 – November 23, 2019
Department of Veterans Affairs
825 Vermont Avenue,
Washington, DC 20420
GS-15
Senior Executive Assistant to the Chief Officer, Workforce Management and Consultation and as the VA National Child Care Program Manager. I was responsible for the management of all correspondence directed to the Under Secretary for Health responsible for all senior correspondence for the VA management staff and Childcare Centers located across the USA. This included coordination of all operation policy from the VA, DOD and state and local entities where centers were located. WORK EXPERIENCE
November 30, 2009-July 11, 2001
Department of Homeland Security
Office of Information Technology, Human Resources
7 th and D Street GS-15
Washington, DC
Senior HR Representative for the DHS OIT Director advising on various issues surrounding manpower allocation, funding for newly established positions, position management and other management required studies by senior management. Attended staff meetings 1
RICHARD E. FLOWERS
60 Spring Lake Drive
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
representing the Director, performed organization staff studies to assist in the streamlining of staffing for the OIT. Performed other functions as assigned.
WORK EXPERIENCE
May 8, 2009 – November 23, 2009
Dept. Of Homeland Security
CIS Ombudsman’s Office GS-15
1225 New York Ave, Penthouse
Washington, DC 20548
Management and Program Analyst, GS-15/4 (Acting Ombudsman, Political Position) and Chief of Staff
Served as the Acting CIS Ombudsman and Chief of Staff responsible for the operation of an activity engaged in providing assistance to employers and individuals who have benefits issues with Citizenship and Immigration Services. Provided guidance and leadership to a staff of senior Immigration Analysts engaged in research and analysis to identify problems and recommend solutions to systemic problems confronting USCIS. Managed all support operations within this office to include personnel management. Developed additional programs that were currently not used as part of the change management plan for the office when I became the Acting Ombudsman. Managed (6) GS-15’s, (7) GS-14’s and several mid level administrative employees.
March 21, 2005 – May 8, 2009
Dept. Of Homeland Security
CIS Ombudsman’s Office
1225 New York Ave, Penthouse
Washington, DC 20548
Management and Program Analyst, GS-15/4
Chief of Staff for the Citizenship and Immigration Services, Ombudsman Office. Senior advisor to the Ombudsman, Deputy Ombudsman and senior staff member in planning programs plan, short and long range for the organization. Provided counseling and advice regarding the formulation and determination of internal and external administrative and operational policy matters that impact on CISOMB organizational activities to the Management Staff and the Ombudsman. Managed the HR functions of the activity.
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RICHARD E. FLOWERS
60 Spring Lake Drive
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
Planned and directed the activities of an administrative support team of (4)' administrative assistants GS-09's, seven contractors, (1) GS-15 Communications Director and (1) GS-13 Administrative Officer managing operational and support processes and procedures from conception formulation through deployment. As a senior/expert analyst, assigned work that involved more complex policy, program and administrative operations of the organization’s administrative and service support work. Coordinated the work efforts of five (5) GS-15s in development and production of Immigration Studies and recommendations that are presented to USCIS on a monthly and yearly basis. Provided guidance and direction to senior supervisors in accomplishing these tasks but in managing and supervising their immediate staff.
Dec, 13, 2003 – March 19, 2005
Dept. Homeland Security,
TSA, Information Technology, and Technology Integration Group GS-12 Bldg 601 South
Arlington, VA 22022
Supervisor, Tony Vanchieri, 571-***-**** (Retired) Senior Technology Information and Integration Specialist, SV II/4(GS-13/5)
Lead Analyst on an IT Team in the Office of the Chief of Staff (COS) supporting Maritime and Land (MLS) on Information Management (IM) projects and system and data interoperability.
Supported integrated ongoing IT projects being developed by MLS in support of TSA’s mission to fuse capabilities and services (rail, highway, cargo, maritime) using advanced IT projects and testing to mitigate terrorist threats to the transportation infrastructure of the nation.
July 13, 2003 – December 13, 2003
Dept. Homeland Security, TSA
Maritime and Land Security, Resource Management
Bldg 701, Nth
Arlington, VA 22022
Program Analyst-SV-0343-13
Supervisor-Kathleen Gibson, Retired
Program analyst in the Budget Operations and Support Division, MLS. Analyzed resource requirements in support of TSA, assisted in the development operating budget plans for assigned organizations. Reviewed and analyzed plans submitted by field components, making appropriate recommendations. Analyzed cost data, performs cost 3
RICHARD E. FLOWERS
60 Spring Lake Drive
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
studies, and reports on findings as part of an ongoing effort to improve efficient use of the activities available funding. Participated in financial policy development and write or update policy letters, directives, and handbooks. Provided budget guidance and training regarding budget and financial operations and policies. Assisted four Tran’s modals in preparing Statements of Work, Sole Source Justifications and prepared purchase orders in support of agency operations. Prepared statements of work, sole source justifications, and statements of objectives. November 20, 2000 until July 2003
Bureau of Immigration and Customs Enforcement (Formally INS) Internal Review Branch, INSpect
452-I Street NW, Washington, DC 20536
Clearance: Top Secret Single Scope Background Investigation Management Analyst- Audit Team Leader, GS-343-13
Supervisor, Jody Nescola, FBI Team Chief
Lead team leader/team member planning, leading, and conducting inspections, evaluations, and special studies of Immigration and Naturalization programs of functional areas to evaluate the economy, efficiency, and effectiveness of all INS program operations and administrative support programs. Responsible for supervising a number of auditors and/or Management Analysts in carrying out individual audits that comprise the comprehensive audit program of the specific division or activity to which assigned. Developed a detailed audit plan for the audits assigned.
Provided on-site leadership for the conduct of assigned audits. Made on-site decisions in connection with specific problems and issues that involve compliance, performance, and logistics issues. Ensured that audits, related system reviews, and internal control assessments were performed with technical proficiency and in accordance with applicable professional accounting and audit standards along with agency policy. Recommended the expansion or conclusion of an audit based on judgments and recommendations from team leaders.
Reviewed and commented on work papers, reviewed and edited the audit report segments provided by the team to ensure that findings and recommendations are objective, factual, and in conformance with overall report-writing policies and standards.
September 27, 1998 until November 20, 2000 40 hrs per wk Department of Justice, Immigration & Naturalization Service Bangkok District, Bangkok, Thailand
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RICHARD E. FLOWERS
60 Spring Lake Drive
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
Administrative Officer/Network Administrator, Chief Financial Office r, GS-11
Clearance: Top Secret, SSBI
Supervisor, Jean M. Christiansen, Retired
Supervisory Administrative Officer and Chief Financial Officer managing and advising District Director, Deputy, and Field Officers in Charge on administrative, resource management and network administrator activities for the Bangkok District, Immigration and Naturalization Service.
Supervised the district administrative staff in carrying out and achieving administrative functional responsibilities. Established district financial and administrative goals and agreed upon work products. I was responsible for the coordination, formulation, execution, and review of the district’s budget. ($18 M)
Maintained, controlled, and tracked the use of district financial resources for FY99, FY00 and FY01.
Planned and prepared estimates for budget formulation and presentation of the FY 1999 and 2000 budget for the Bangkok District, INS to Headquarters, International Affairs, Washington, DC. Reallocated fiscal resources as needed to administer program
“shortfalls” as necessary.
Provided technical financial guidance to the district Officers in Charge and their staff on use of fiscal resources and administrative support procedures.
Represented the district at national and international conferences dealing with district financial and administrative operations. March 16, 1998 until June 12, 1998 . 40 hours a week, Accountant, Staff Team Leader,
CaSystems International, Falls Church, VA.
State Department Contractor
Supervisor-Nilda Lauterbach
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RICHARD E. FLOWERS
60 Spring Lake Drive
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
Lead Staff Accountant performing reconciliation of government travel schedules for the State Department. Researched data, posted data to general schedule, Prepared reports, briefed management on schedule status,
Provided recommendations on unknown accounting entries. Used the Central Financial Management Computer Systems to input data, queried database for in formation, developed recommendations on financial schedule balancing process.
Performed extensive research to audit facts on travel vouchers more than (4) years old to be able to balance the travel schedules in question requiring extensive unsupervised fact finding for schedules that contained more than (1000) items of un-liquidated obligations or where there was no documentation to support a disbursement to clear an outstanding voucher.
Prepared monthly reconciliation statements for the Chief of the Travel Branch for Department of State, Washington, DC.
June 10, 1995 to January 1, 1997 40 hrs per week
Comptroller of The Currency, Washington, DC
Multinational Banking Department
Chief of Administrative Operations
Supervisor, Mark Krysl (Retired) 202-***-****
Served as the Supervisory Administrative Officer
planning, programmed, and directed administrative, personnel and travel operations, and budget preparation. Supervised seven (7) administrative support personnel. Assigned work task as agreed for performing functional responsibilities, and establishing goals for the employees. Coordinating execution, preparation, and review of the activity yearly budget process. Briefed the agency senior management staff on the annual budget request which exceeded (25.2) million dollars. Review the activity program areas for meeting established program goals and objectives. Performed personnel management functions, prepared job description, performance plans, recruitment, and performance evaluations. Prepared, and briefed the budget to executive management weekly. Supervised procurement operations, performed financial analysis, prepared, and managed the yearly 6
RICHARD E. FLOWERS
60 Spring Lake Drive
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
operating budget of over 25 million dollars. Managed the training program placing more than 189 persons in 386 training slots. Conducted Personnel Management and Budget preparation training for the activity outlying Banking offices yearly.
June 5, 1992 to June 10, 1995
Military District of Washington, Finance and Accounting Office Alexandria, VA
Chief Administrative Operation
40 hours per week
Supervisor, Col. Gregory D. Broaddus Retired 703-***-**** Planned, programmed and managed the administrative, personnel, financial, and budget preparation, training, travel and procurement operations for the department. Supervised 11 employees, served as the personnel officer, developed and executed the yearly budget. Performed financial analysis and managed mail room and courier operations. Served as the project officer for relocating the finance office from Washington, DC to Virginia.
Briefed agency senior management on a recurring basis concerning the fiscal posture of the agency, personnel status, training status of personnel, and status of our courier service. Prepared job descriptions, prepared performance work plans and performance ratings. Recommended awards for personnel including writing of the citations for presentation. Prepared the agency’s annual operating budget of more than eight million dollars and managed the execution of funds throughout the fiscal year. Managed the IMPACT Credit Card program. Briefed the Military District of Washington Commanding General on our resource utilization efforts. Served as the Personnel and Physical Security Officer for the agency. Prepared employee performance plans, issued ratings, gave awards and issued disciplinary actions as required.
AWARDS
Sustained Superior Performance Cash awards 1987, 88, 89, 1992, 93 and 1994, 1998, 1999, 2006. Cash Award, 1995 for Project Management, Cash Awards, 1999, 2000, Outstanding Performance, 7
RICHARD E. FLOWERS
60 Spring Lake Drive
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
2004, 2006, 2007, $1000 Cash Award, $500 on the Spot, 2005. Quality Step Increase, FY 2008, Cash Award 2009, $6000. ORGANIZATIONS
Registered Softball, Basketball and Football Official with the Virginia High School League. (30) years
Past Member of the US Army Europe Sports Officials Association in Basketball, Softball and Flag Football.
Special Forces Association Life Member
Senior DHS Fellows Graduate 2009
Past member US Amateur Boxing Officials Association (10 years) Member of Quantico Basketball Officials Association Member of Rappahannock Football Officials Association Past member, Battlefield Basketball Officials Association JOB-RELATED SKILLS
Computer (PC) and programs:
● PC Software programs, Windows NT, Windows Vista pro, Banyan-Vines Administrator
● Word Processing: MS Word, Word Perfect
● Spreadsheets: Excel
● Data Bases: Access, Dbase IV
● Presentations: Corel Presentations, MS Power Point, Harvard Graphics, PowerPoint
● Network Management and Administration
● Systems Repair - Hardware
● Planning Manager: Key Project Manager, MS Projects 2000, Project Manager
● Artificial Hardware Specialist, Network Administrator
● Certified A+ Hardware Repair
● IT Project Manager, Virtual Ombudsman System
TRAINING
Military
● Officer Candidate School
● Officer Basis Course
● Airborne Course
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RICHARD E. FLOWERS
60 Spring Lake Drive
Stafford, VA 22554
Home: 540-***-**** Work: 540-***-****)
● Advanced Airborne
● Special Forces Officer Course
● Infantry Officer Advanced Course
● Company Commanders Course
● Command and General Staff College
Civilian
● Recreation Division Chief Course
● Resource Management for Managers
● Project Management
● Statistics for Government Process
● Systems Repair and Maintenance
● Program Planning and Budgeting Systems Course
● Personnel Management for Managers
● Certified Hardware Maintenance Technician
● Performance Auditing and Legislative Affects on Government Auditing
● Government Accounting for Federal Agencies
● Certified Federal Financial Manager, Management
● Certified Federal Financial Manager, Budget
● Certified Federal Financial Manager, Accounting
● Federal Budget Execution Program Management
● Auditing for Non-Auditors
● Appropriations Law
● Simplified Acquisitions Program – Defense Acquisitions Institute
● COR mentor – Federal Acquisitions Online
● Certified Federal Financial Manager, Management Concepts
● Certified Federal Financial Manager, Accounting, Management Concepts
● Written Communications for Auditors
● DHS Senior Fellows Program, 2009
Civilian Education
Troy State University – 1969, 70 – 45 Hours, Resources Management Troy State University – 1976, 80 – 110 Hours, Resources Management Strayer University – 1997, 98 – 27 Hours, Systems and Network Management Major: General Business, Resource Management, Minor: Military Science REFERENCES
Provided upon request.
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