Sales Associate Customer Service
Resume:
Jennifer DelosSantos
New York, NY *****
***********************@*****.***
Work Experience
Security Guard
Allied Universal - New York, NY
March 2021 to Present
• Secures premises and personnel by patrolling property
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
• Contributes to team effort by accomplishing related results as needed. Sales Associate/Cashier/Customer Service
Century 21 Department Stores - New York, NY
June 2019 to Present
• Performed onsite, in-store retail sales
• Answered customer questions and addressed problems
• Stocked shelves
• Resolved register transaction issues
• Verified customer personal information
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases, and receive and process cash or credit payment. Customer Service Respresentative
Payomatic - New York, NY
March 2019 to July 2019
• Executed foreign and domestic customer transactions, including deposits, withdrawals, money orders and checks.
• Prepared and submitted daily financial ledger of all transactions.
• Maintained environment to ensure customer satisfaction and confidentiality.
• Maintained balancing record with 100% rate of accuracy.
• Created strategies to expand services resulting in increased revenue.
• Processed cashier's checks, traveler's checks and money orders.
• executed wire transfers, stop payments and account transfers.
• submitted all required transaction information to regulatory establishments. CSR - Customer Service Representative
Quick Park - New York, NY
March 2018 to October 2018
Traffic Director
• Managed traffic control.
• Kept a safe and secured parking lot.
• Maintained a friendly environment for customers to provide information.
• Ensured required supplies and forms are available in the parking office. Cashier and Customer Service
City Fresh Market - New York, NY
April 2016 to November 2016
• Greet the customers to provide outstanding service.
• Receive payments by cash and credit cards.
• Checking daily cash amounts and inventory.
Sales Associate
Value Wireless - New York, NY
March 2014 to March 2015
• Professionally answered all questions related to product sale and usage for prospect.
• Achieved weekly sales objectives while providing the highest level of customer satisfaction.
• Called prospective customers to qualify leads to explain types of products.
• Offered Prepared report on sales activities Payroll Housekeeping
Hyatt 48 Lexington - New York, NY
November 2012 to April 2013
Responsible for cleaning bathroom, removing trash, dirty linen and room service items.
• Perform the task of checking all appliances are present in the room and are in working order.
• Handle the tasks of dusting, polishing and removing marks from walls.
• Perform floor care duties in guest rooms and hallway. Lead Sales Associate
MetroPCS - New York, NY
February 2011 to October 2012
• Managed staff hiring, training, evaluation and work schedules.
• Handled budget planning and tracking, accounting and payroll.
• Kept Records of the sales numbers and data analysis.
• Helped customers satisfaction with finding their best plan.
• Maintained a positive attitude.
Education
High school or equivalent in Ged
Ged Program - New York, NY
2015 to 2016
Skills
• BILINGUAL
• MULTITASKING
• MICROSOFT WORD (4 years)
• WORD
• Customer Care
• CSR
• Customer Service (5 years)
• Customer Support
• Call Center
• Cash Handling (5 years)
• Floor Care
• Security
• Environmental Services
• English
• Spanish
Certifications and Licenses
Security Guard
December 2020
Additional Information
Skills
• Knowledge in Microsoft word.
• Bilingual: English, Spanish.
• Great communication skills.
• Multitasking
• Dependability
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