Monique Kane
Washington, DC. 20019
Phone: 202-***-**** adtqfk@r.postjobfree.com
OBJECTIVE
To obtain an entry-level position in an area that would allow me to develop skills in customer service, team building and communications.
Employment History
Firefly Washington DC 09/2018- 12/2019
Hostess
Greeting and seating guest
Offer knowledge of menu choices and specials
Setting and clearing restaurant tables
Helping to maintain lobby area and making sure it is cleaned at all times
Assisting servers when there is a need
Making reservations through the system called open table for guest in person or over the telephone
Gordon Biersch Washington DC 04/2018-Present
Hostess
Greeting and seating customers
Offer knowledge of menu choices and specials
Setting and clearing restaurant tables
Helping to maintain lobby area and making sure it is cleaned at all times
Assisting servers when there is a need
Assists with To Go orders and Room Service orders
Potomac Job corps Washington DC 11/2016 – 9/2017
Customer Service Agent
Host and serve food for weekly new student lunches
Public speaking to welcome staff, students and guests to events.
Strong knowledge food and beverage service.
Guest Services Inc. Washington DC 5/2014 - 8/2014
Cook
Prepare and cook food items according to recipes, daily menus, and supervisor instructions.
Monitor menus and spending in order to ensure that meals are prepared economically.
Possess excellent communicates skills and capable of work within diversity team in an in fast-paced kitchen.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.
Ability to recognize when a problem has occurred and communicate it to management.
DC Summer Youth Employment Washington DC 6/2010 - 8/2010
Department of Health
Program Clerk
Responding to medical staff office requests
Updating physician and medical staff documents
General office duties including, but not limited to, answering phones, emailing, faxing, making copies, scanning documents
Must be reliable and possess extreme attention to detail and documentation
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Friendship Collegiate Academy Washington DC 6/2008-8/2008
Summer youth program
Support Assistant
Interpersonal Skills - Conveys a friendly, positive attitude while maintaining professionalism
Cultivated positive relationships with participants by interacting with them during group fitness classes.
Greeted all members in a professional and friendly manner.
Educational and training
Ballou Senior High School June 2012
Hotel &Lodging 2017
Potomac Job Corps Washington DC 2017
S.T.A.R.T (Skills Tasks and Results Training) Certificate 2017
American Hotel & Lodging Educational Institute
OPAC 2017
Office Proficiency Assessment and Certification