Office Aide Data Entry

Dawn Covington

Brooklyn, NY 929-***-**** *********@***.***

SUMMARY:

Customer service professional with a background in office administration and personal care assistance. Demonstrates excellent communication and interpersonal skills that help build client relationships. Strong observation and attention to detail with excellent problem-solving skills. Reliable and hard-worker who prioritizes excellent customer service.

EXPERIENCE:

Care 365 Homecare; Brooklyn, NY 04/2022 - present

Heart to Heart; Brooklyn, NY 07/2018 - present

Concepts of Independence; New York, NY 07/2016 – present

Personal Care Assistant

Provide care and supervision to elderly, disabled, and chronically ill individuals in their homes: previously worked with two children with autism and an individual with vision impairment.

Assist consumers with activities of daily living, including bathing, dressing, grooming and light housekeeping.

Maintain in-depth records of activities completed and recorded behaviors or concerns.

Provide respite services that assist consumers to be as functional as possible within the limit of their abilities.

Develop rapport with consumers and their family members to ensure a high level of comfort.

Ensure clients receive their medication on time.

Help clients get to their appointments as well as help them with their shopping and errands.

Mount Camel Baptist Church; Brooklyn, NY 06/2016 – Present

Assistant to Pastor (Per Diem)

Inform church members about upcoming services and special events.

Maintain checklist of members contacted and record their responses.

Human Resources Administration (HRA); Brooklyn, NY 06/2017 – 11/2017

Child Care Provider

Cared for one toddler in the child’s home, providing a safe and nurturing environment for the child.

Prepared and served meals, changed diapers, and assisted with naps and baths.

Accompanied child to activities outside the home, to parks, and other areas of interest.

Facilitated age-appropriate educational activities through play and reading.

Performed light housekeeping duties.

Self-Employed; Brooklyn, NY 09/2014 – 06/2017

Child Care Provider

Provided care and supervision to children of various ages in private households.

Maintained a safe and sanitary household environment for children.

Communicated with children’s parents regarding daily activities, behaviors or related issues.

Supported children’s emotional and social development and identified issues or behaviors.

Implemented behavioral expectations to promote positive behavior.

Jewish Child Care Association (JCCA); Brooklyn, NY 08/2001 –05/2003

Office Aide

Provided administrative support to the receptionist of a group home for adolescents.

Answered incoming telephone calls, determined the purpose of the call and forwarded calls appropriately.

Took messages, scheduled appointments and completed data entry.

Assisted with additional administrative tasks, including filing, copying, faxing and scanning.

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