Clerical Assistant Administrative

Sonia Little

*********@*****.***

SUMMARY

Clerical/Administrative Assistant with experience creating and maintaining efficient operations in office environments. Ability to multitask, prioritize, and answer a high volume of calls, all while maintaining a calm and professional demeanor that conveys a positive company image to clients, visitors, coworkers

and the public.

SKILLS

Microsoft Office Calculating Employee Work Hours

Outlook/Some Excel Reconciliation

Scheduling/Familiar with Calendaring Intake

Extensive Electronic Communication/Data Entry 40-45 WPM Typing

Strong Attention to Detail Answering Multiline Phones

Proof reading/Editing Mail Processing

EMPLOYMENT

NorWesCo via TruFit Staffing – Tacoma, WA

Materials Clerk

June 2022 – October 2022

Reconciled, updated and entered 100s of material quantities into database to reflect accurate information.

In Excel created and electronically distributed production reports to staff for daily meeting.

Generated variance reports in Excel to compare and verify materials used.

Calculated and entered employee work hours.

Koetter Fire Protection – Dallas, TX

Administrative Assistant

September 2021- June 2022

Received and maintained a multitude of incoming emailed purchase order requests from domestic and international customers.

Entered data from purchase orders to populate sales orders assigning chronological reference numbers for customers and building of materials information for onsite manufacturers.

Created physical and electronic file folders to include purchase orders, sales orders, building of materials information and any subsequent supporting documents.

Electronically provided electronic receipts of acknowledgments to customers.

Responded to various inquiries regarding shipping status of items, and continuously updated shipping dates on sales orders due to vendor backlog, provided tracking numbers, and periodically printed status reports for staff Monday meetings.

City of San Diego – San Diego, CA

Lead & Housing Navigator at the San Diego Convention Center’s three Bridge Shelters and

Administrative Assistant - Office of the Mayor

Clerical Assistant II - Development Services

August 2017- December 2020

As Lead - Responsible for the supervision and assignments of duties to approximately 15 City of San Diego employees who volunteered at three of the bridge homeless shelters at the San Diego Convention Center.

As Housing Navigator – Assisted clients with supportive services such as housing options, applying for benefits (i.e. S.S.I., Medical, Cal-fresh, stimulus checks, unemployment benefits & certified weekly benefits and set clients up with e-mail accounts.)

As Administrative Assistant – Through extensive electronic communication; maintained the Mayor’s event and meeting request log in Excel by processing and recording all requests received via the Director of Scheduling; followed-up requests status to various mayoral representatives via Microsoft Office to vet the Mayor’s attendance. Created, edited and issued the final report for the Chief of Staff’s final review to determine whether the Mayor attends the meeting or event. Sent electronic regrets via Microsoft Word to various requesters.

Processed the Mayor’s and staff’s travel expense reports, created thank you letters to individuals, prepared archival items forms for records department, processed the daily folder for the Mayor’s speaking points the day prior to the event he was to speak at and daily conference room preparation.

As Clerical Assistant II – Created and issued residential and commercial permits; processed and tracked invoices for external and internal customers; substantial phones on Cisco multi-line phone system; data entry, a multitude of appointment scheduling for customers and inspectors; provided customer service for internal and external customers.

As Fire Desk Coordinator – Managed and scheduled special appointments on commercial buildings for fire code related inspections, dispatched inspectors to inspections for residential and commercial buildings before and after work hours. Trained a coworker prior to my exit from Development Services.

EDUCATION

University of San Diego – San Diego, CA

Certificate of Paralegal Program

September 2015-August 2018

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