Sales Consultant Desk Manager

Edmond H. Arakilians

Glendale, CA ***** 818-***-**** ***********@*****.***

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Professional Summary

Results- driven, target oriented and motivated Sales Team Manager with 18 plus years of experience and achievement in the Automotive Industry who has demonstrated positive customer experiences as well as profitability while building sales teams with a forward thinking approach centered on dealership/company success and how to achieve exceptional results.

Expertise

Active Listening Sales and Negotiations

DealerTrack Administration and Management

Time Management Personnel Training and Development Task Management CRM systems and Blue Screen

Team Management Microsoft Office

Experience

Owner/Self Employed 2020-present

Bridge Auto Sales, Glendale, CA

• Responsible for the business

• Sales and leasing in used and new automobiles

Desk Manager 2015-2020

Universal City Nissan, Los Angeles, CA

• Analyzed and organized my team’s operations.

• Prepared a complete financial statement monthly according to dealership guidelines and the manufacturer's format and time frame.

• Controlled all posted documents, including time records, vehicle deals, commissions and additions and changes to inventory.

Floor Manager / Closer 2007-2015

Universal City Nissan, Los Angeles, CA

• Hired, trained, motivated, counseled and monitored the performance of all salespeople.

• Directed and scheduled the activities of all department employees, ensuring proper staffing at all times.

• Implemented and maintained a prospect tracking and follow-up system.

• Helped salespeople close deals when necessary.

Sales Consultant 2004 - 2007

Universal City Nissan, Los Angeles, CA

• Approached and assisted all customers in selecting a vehicle.

• Explained product performance, application, and benefits to prospects.

• Described all optional equipment available for customer purchase.

• Built strong rapport with customers.

Education and Qualifications

• Accounting Diploma from Tehran, Iran

• Fluent in English, Persian, and Armenian languages

• Postive Attitude

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