Customer Service Vice President

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RAMANDEEP KAUR

** ******** ******, *.*, B*P *R3

**************@*****.***, +1-902-***-****

Summary of Qualifications

Highly experienced and reliable Retail worker with an exemplary customer service record. Especially adept at creating innovative and visually attractive merchandise displays. Able to maintain excellent cordial and professional relationships with staff and customers.

Key Skills

• Extensive experience in retail sales and service.

• Thorough expertise in supermarkets and retail chains.

• Superior and detailed grasp of product knowledge.

• Excellent skills in time management and organization.

• Strong ability to visually determine product’s quality.

• High skills in following company procedures and directions. Work Experience

Supermarket Sales Associates

April 2016–May 2019

Reliance Retail Ltd, Chandigarh, India

Key Qualifications & Responsibilities

• Updated planograms (POG) and facilitated the cutting in of new products.

• Effectively help customers in product selection and decision making which resulted in a Rs.500000 increase in sales per month.

• Understand clients’ needs and assist them in obtaining the required product, enhancing client satisfaction by 30%.

• Sell merchandise to customers through novel suggestive selling techniques.

• Perform sweeping and mopping tasks

Key Achievements

• Earned the “Seller of the Month” award twice from the Vice President of the company, once in March of 2017 and the other in November of 2016. Sales Associates

April 2014–May 2016

Future Group Retail (Big Bazaar), Chandigarh, India Key Qualifications & Responsibilities

• Engaged and connected with each customer to give a positive shopping experience

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• Recognized customer indications to evaluate their needs and enhanced their shopping experience

• Ensured quick and well-organized cash and wrap service

• Resolved all shoppers concerns quickly and effectively to ensure a pleasant shopping experience.

• Handled cash balance and accounting tasks as required to ensure financial stability and growth at billing counter.

Education

Post- Baccalaureate Diploma in Health Care Management (Pursuing) Cape Breton University, NS, Canada

B.sc In Medical

S.C.D Government College

Graduation: 2019

Languages

• English: Excellent Command on Speaking, Listening and Writing.

• Hindi: Excellent Command on Speaking, Listening and Writing.

• Punjabi: Good Command on Speaking and Listening. Availability

Monday, Thursday, Friday, Saturday, Sunday (Anytime)

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