Customer Service Merchandiser

Samir K. Gandhi

Merchandising professional

+1-437******

***, ******* ********, ***********,

Ontario, L5R2A5, Canada.

***************@*****.***

***************@*****.***

Functional Summary

A professional with + 25 year of experience in Merchandising and Production planning / T&A management and quality monitoring.

Costing, project study & implementation, innovative solutions on order execution. Vendor development, MIS, etc.

Expertise in analyzing client requirements and rendering guidance to the clients on operational and commercial aspects in Garment industry/

Proficient in supervising merchandising operations to obtain smooth movement of orders.

Motivating workforce towards accomplishment of business & individual goals.

Excellent communication, interpersonal, analytical & negotiation skills with good management ability and quality consciousness during the career span.

Core Competencies

- Merchandising professional - Time and action management - Sourcing of raw material -

Marketing - Operations’ Management - Vendor Management -

Recruitment of personal - Production Planning - General Administration

Business development Quality monitoring - Business Travel

Experience

Merchandising and production professional – India

Organizational Experience

Tenure Company Name Designation

Oct 20 – till date Muskaan Creation Senior Manager

Sep 18 – Sep 20 Jal Exports Merchandising Head

June 08 – July 18 Contemporary Clothing Pvt Ltd.. Merchandising Manager

Jan 96 – Feb 02. Pacific Rim Textiles Pvt Ltd.. Senior Merchandiser

Work Profile

Attended Apparel Sourcing Trade show in Paris in 2020 February.

Supervising Merchandising activities

Overall handled 8 to 10 person team.

Time and Action management for various departments.

Product development and Sourcing of various raw materials,

Negotiation of prices with various raw material suppliers

Manufacturing planning and Quality monitoring.

Visiting various manufacturing units at all stages.

Personal involvement in new developments from initial stage.

Monitoring of Logistic department

Academic Qualifications

Bachelor’s Degree in Commerce – from Mumbai University.

Basic IT Skills

Operating Systems: MS DOS, Windows,

Software Packages: MS Office, Excel.

Skills

Customer service

Interpersonal communication skills

Time and Action management

Product & brand knowledge

Quality monitoring.

Empathy & friendliness

Management ability

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