Karen Christine Reynolds
Plano, TX 75023
*********@***.***
Objective: To obtain a position in a Veterinary clinic that will allow me to grow and improve my current abilities and satisfy my passion for quality animal care and client education.
Summary of Qualification: Well –rounded, hard-working, highly motivated, positive, dependable, organized and energetic team player dedicated to the satisfaction and well –being of the animals and clients. Skilled using AviMark, Cornerstone and Vital veterinary software and word and Excel. Experienced monitoring anesthesia, administering injections, taking temperatures, ear smears, getting fecals, animal restraint, customer service skills and knowledge of vaccinations and medications.
Job History:
Ajlion and Staff Now, Addison, Texas February 2017 – June 2020
Receptionist
Answering multiple telephone lines, scheduling office appointments, filing and organizing direct orders to different departments, Invoice clients, assist with clients with their orders.
Ohio Drive Animal Hospital, Plano, Texas March 2013 – April 2016
Receptionist
Check clients in and out, answer multiple telephone lines, Maintained medical records, Schedule office appointments, surgeries and boarding, Invoice clients, Assist client Educational (wellness, vaccinations, illness), Prepare and present treatment estimates, Assist with technician duties, Resolve clients concerns and complaints, Advise clients of doctor’s recommendations, procedures and policies, Provide weekend kennel care, Input client information in Avimark, Fill prescriptions and file.
Sachse Veterinary Hospital, Sachse, Texas August 2012 – November 2017
Receptionist
Check clients in and out, answer multiple telephone lines, Maintained medical records, Schedule office appointments, surgeries and boarding, Invoice clients, Assist client Educational (wellness, vaccinations, illness), Prepare and present treatment estimates, Input client information in Avimark, Fill prescriptions, and File.
Animal Care Centre, Frisco, Texas September 2011 - February 2012
Receptionist
Check clients in and out, answer multiple telephone lines, Maintained medical records, Schedule office appointments, surgeries and boarding, Invoice clients, Assist client Educational (wellness, vaccinations, and illness), Prepare and present treatment estimates, Fill prescriptions, and File.
Frisco Pet Medical, Frisco, Texas January 2011- July 2011
Receptionist
Check clients in and out, answer multiple telephone lines, Maintained medical records, Schedule office appointments, surgeries and boarding, Invoice clients, Assist client Educational (wellness, vaccinations, illness), Prepare and present treatment estimates, Input client information in Avimark, Fill prescriptions, and File.
North Tollway Animal Hospital, Dallas, Texas January 2009 – July 2010
Receptionist
Check clients in and out, answer multiple telephone lines, Maintained medical records, Schedule office appointments, surgeries and boarding, Invoice clients, Assist client Educational (wellness, vaccinations, illness), Prepare and present treatment estimates, Input client information in Avimark, Fill prescriptions, and File.
Frankford Crest Animal Hospital, Dallas, Texas November 2008 - January 2009
Animal Technician
Monitor anesthesia, place catheters, draw blood, and Assist and prepped for surgeries (spays, neuters, dentals)
Animal Medical & Surgical, Frisco, Texas January 2008 – August 2008
Receptionist
Check clients in and out, answer multiple telephone lines, Maintained medical records, Schedule office appointments, surgeries and boarding, Invoice clients, Assist client Educational (wellness, vaccinations, and illness), Prepare and present treatment estimates, Fill prescriptions, and File.
Custer Parkway Animal Hospital, Plano, Texas June 1983 – August 2005
Floating Receptionist promoted from Technician promoted from Kennel Technician Administer drugs, Walk dogs, Cleaning kennels and runs, Bath animals, Care for surgery clients, Check clients in and out, Answer multiple telephone lines, Maintain medical records, Schedule office appointments, surgeries and boarding, Invoice clients, Assist with Client Education (wellness, vaccinations, and illness), Fill prescriptions and Prepare and present treatment estimates.
Education:
Texas A & M Commerce January 1999 – Present (Part and full at times)
Major: Elementary Education/Special Education