Executive Chef Customer Service

OBJECTIVE

AREAS OF

EXPERTISE'S

MANAGERIAL

STRENGTHS

PROFESSIONAL

SUMMARY

SKILLS

FOODSERVICE

BACKGROUND

IR ISIDRO RODELA

*********@*****.*** 909-***-****

*** * *** ****** ******, CA 92324

A management opportunity capitalizing on over 25 years of experience success in Retirement Community foodservice program, including a fifteen plus year's notable achievement as a Regional Foodseervice Director Optimizing food quality and nutritional balance while meeting budget goals. Restaffing, retraining and presses re-engineering and maximize efficiency Recruiting and mentoring stuffing highly competent managerial candidates.Implementation of special programs and event to optimize the satisfaction of the Residents and family members.

Quick to learn and apply the corporate Foodservice system/philosophy combine high standards with strong organizational and problem solving skills.Very positive managerial style. Build high morale and sense of team through leading by example, effective coaching skills and willingness to delegate.

Talented, leader offering over 25 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Experienced Foodservice Director successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 25 years of progressive leadership experience

Restaurant Management

Customer Service

Cost Control

Inventory Management

Budgeting

Foodservice staff management

Executive Chef/Owner/Operator Desayunos Felicez from 06/2013 - 01/2022- Villanueva, Zacatecas

Planned operations to effectively cover all needs while controlling costs and maximizing service

Kept labor at or below 28% to support business profit targets EDUCATION

Produced revolutionary Versatile menu offerings to put establishments on local, regional and national map

Aligned seasonal plans with ingredient availability and key area events for optimal promotions

Mentored more than 8 kitchen staff at all levels to prepare each for demanding roles

Inventoried food, ingredient and supply stock to prepare and plan vendor orders

Restaurant Manager Denco Enterprises Inc - Wittier, 05/2011 - 12/2012 CA

Developed, implemented and managed business plans to promote profitable food and beverage sales

Led and directed team members on effective methods, operations and procedures

Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies

Incrise sales by 10%

Regional Executive Chef Holiday Retirement 05/2005 - 09/2009 Corporation - Salem, OR

Verified compliance in preparation of menu items and customer special requests

Maintained high food quality standards by checking delivery contents to verify product quality and quantity

Managed over 20 calls per day

Monitored line processes to maintain consistency in quality, quantity and presentation

Checked freezer and refrigerator prior to each shift to verify correct temperatures

Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates

Regional Food Service Director Hardy/Schultz 11/1994 - 11/2004 Management Group - Newbury Park, CA

Managed quality assurance program, including on-site evaluations, internal audits and customer surveys

Managed 20 calls per day

Los Angeles City Collage, Los Angeles Ca. 2003

Food Service Management : Dietary Manager

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