Hello my name is:
Yolanda Johnson
**** ******** *** ********** **** 45229
********@*****.***
Skills
I am a fast learner. I am able to work well in teams. I can multitask. I have good communication skills. I perform well in a fast paced environment and quickly adapt to Standard Operation Procedures I have over 16 years using Microsoft Word, Excel,PowerPoint and 8 years experience using Buildium Property Management software
Experience
November 2003 - February 2006
Places for the Heart Realty . Office Admin
I used Rapatoni MLS Software to entered listed properties for agents Taught by Bob Halko I also kept track of all actions needed per agent for all listings
March 2006 April 2012
George W. Fels Court appointed property Receiver Property Manager
I updated leash ledger showed units and received rents from tenants keep track of maintenance work orders and vendor progress. I also assisted in lifting City orders of distressed properties.
May 2012 - September 2014
Convergys – Tier 2 tech support
Teir 2 tech support for ATT U-Verse and business customers Call center tech support for U-verse Business customers Having problems with cable internet or Phone services
Sept 2014 - August 2015
Luxotica – Payroll clerk
I would take calls from all over the world and process and or fix and payroll issues following the laws that govern for each time zone or geographical location i.e., in California if you fire someone you have to have there final check at time of letting go if check is not present EE (employee) receives standard full time pay til the date of processing If it takes 3 weeks the get 120 hrs
October 2015 – November 2022
Keller Williams advisors / Staffmark – Property Manager
I successfully managed urban distressed properties showed units collected rents dealt with tenant related issues, used Buildium property management software to keep track of bills invoiced rent ledgers and tenant complaints I filled in when others quit and took on more responsibilities as needed entered rents into tenant ledgers served 3 day notices also used my previous contacts of vendors and caseworkers to keep properties in great condition and tenant work orders complete. Worked with Vendors to remove City orders and established a relationship of trust with inspectors that building would be compliant from physical inspections and Photo inspections
Education
May 1989
High School- Walnut hills High School
January 2022 - June 2022
College –
University of Cincinnati -2002-2004
Hondros College of Real-estate 2019