Front Desk Customer Service
Resume:
Cypris L. Montoya
***** ********* ******** **, ***. 25
Aloha, Oregon
***************@*****.***
Summary
Results-oriented professional with customer service experience, and a proven knowledge of occupancy, reservations, and conflict resolution. Aiming to leverage my skills to successfully fill the opening with your company, while proving to be a team player, and valuable asset.
Education
Aloha High School
High School Diploma
Aloha, Oregon
Graduated June 2015
Attended Aloha High School from 2011 to 2015. Graduated with diploma.
Employment History
Comfort Inn and Suites
Beaverton, Oregon
Front Desk Agent,
Sep. 2019 – Jan. 2020
oCreating, and verifying reservations, and checking guests in upon their arrival.
oEnsuring all credit card, and cash transactions are recorded properly, and accurate at the end of each shift.
oAddressing any problems, or special requests guests have during their stay.
oCleaning lobby continuously throughout shift, and making sure the complimentary coffee bar is stocked, and maintained at all times
Nanny, Private Childcare
Portland, Oregon
Nanny
Jun. 2012 – Dec. 2019
oEnsuring the child's nap, and play schedule are followed in accordance with their parent's instructions.
oOrganizing, and conducting age-appropriate recreational activities.
oProviding transportation to school, social outings, and medical appointments.
oAssisting with light housekeeping, and cleaning pertaining to the child.
Pet Sitter, Rover/ Private Pet Sitting
Portland/ Aumsville, Oregon
Pet Care Professional
Apr. 2013 – Oct. 2019
oPrepare and serve meals to pets according to schedule, and feeding instructions.
oWash, and groom pets, including nail trimming, brushing, and cleaning ears.
oEnsure pets go on walks, and receive proper amount of exercise every day.
Professional Skills
Microsoft Office: Novice
Typing : Expert, approx. 50WPM
Languages
English: Native
Russian: Fluent speaker, some reading & writing
Spanish: Beginner
References
References are available upon request.
Contact this candidate