Customer Support Sales Manager
Resume:
Trish Jones
Objective
Fayetteville, GA *****
***************@*****.***
To obtain employment in a meaningful and fulfilling career. To utilize my leadership and management skills in an energetic approach.
Work Experience
Outside Manager
Lowe's Home Improvement - Fayetteville, GA
February 2021 to Present
Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
Merchandise Lead
The Home Depot - Fayetteville, GA
October 2017 to February 2021
Perform in-store Merchandising Services such as merchandising projects, planogram maintenance, overhead organization and display/signage maintenance designed to enhance the customer experience. Sales Manager
AT&T - Fayetteville, GA
July 2014 to September 2017
Responsible for recruiting, training, supervising, and appraising staff. Managing budgets, overseeing pricing and stock control. Working with customers and resolving customers issues or complaints. Education
college in Business Management
University of Phoenix-Online Campus - Duluth, GA
March 2001 to March 2002
High school diploma
Jonesboro, GA
September 1988 to May 1990
Skills
• Inventory Control
• Store Management Experience
• Cash Handling
• Telecommunication
• Budgeting
• Operations Management
• Forecasting
• Customer support
• POS
• Planograms
• Retail Sales
• Customer retention
• Profit & Loss
• Recruiting
• Retail Management
• Sales Management
• Merchandising
• Pricing
• Management
• Marketing
• P&L Management
• Inventory management
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