Lynn Nina Allen

Midlothian, VA ***** 804-***-****

adtmdt@r.postjobfree.com

Summary

strategic management/operations professional with over 20 years of experience. An energetic, proactive leader with a passion for growing business and retaining clients by building personal connections, “ touch points” and partnerships into every aspect of sales, marketing, customer

service and fundraising.

Expertise includes:

Prospecting Training & Mentoring Strategic Planning

Marketing & Sales Contract Negotiations Program Development

Customer Service Staffing and Development Community Relations

Experience _

September 2015 – Present

Dell Technologies

Strategic Account Manager Austin TX/Remote

. Focused on building relationships and becoming a trusted technology advisor.

. Maintained 114% consistent attainment with an annual quota 6 million.

. Ability to utilize strategic probing to identify, evaluate and recommend alternative business

solutions.

. Executed and maintained relationships with key accounts and C-suite executives.

. Proven track record that demonstrates top sales accomplishments-President Club.

. Collaborated between cross functionally teams to meet business goals and customers needs.

. Created and articulated compelling value proposition across client, server,

networking and storage/cloud portfolio.

. Consistently met sales quota with a sense of urgency to increased pipeline 3x and forecasted

weekly goals.

. Ability to integrate innovative ideas to accomplish corporate and individual objectives.

. Assisted and resolved challenging client requests and escalated as needed.

Dell Technologies Austin, TX

Software Specialist

●Support New York state and local government 750 accounts, revenue goal 35 million.

●Responsible for creating vendor, customer quotes and processing purchase orders.

●Focus on building relationships and becoming a trusted advisor.

●Analysis multiple market factors to both anticipate/identify customer problems/needs.

●Develop and implement strategic account plans that drive the attainment of critical business objectives.

●Effectively balance demands from multiple stakeholders.

●Ability to utilize strategic probing to identify, evaluate, and recommend alternative business solutions.

●Continue to develop and product knowledge through training, webinars and literature.

November 2014- June 2015 Austin, TX

Yodle

Digital Sales Representative

●Cold called 30-50 outbound prospects daily to small and medium businesses offering products such as SEO, websites, mobile, reputation management and email communication.

●B2B appointment daily with construction, manufacturing, hospitality, banking, healthcare,automobile,insurance, restaurants, retail and landscaping verticals.

●Memorize a detailed sales script, identify client’s needs and cultivate effective sales strategies over the phone.

●Continually excelled as a top performer on the #1 essential sales team with daily metrics.

September 2013 – October 2014 Seattle, WA

Yellow Pages (YP.com)

Digital Media Sales Consultant

●Increased book of business to 70 new small and medium, accounts with over $500,000 revenue billings.

●Retained 85 existing accounts with upgrades and redesign of advertising campaigns with proven value and solutions.

●prospected new B2B daily and presented a proposal to meet target audience to increase revenue.

●Awarded several months for exceeding goals over 100% for new business growth and 1st to sign a new business account with 3 locations with a new leads generation program.

March 2012 - August 2013 Charlotte, NC

Yellow Pages (YP.com)

Media Sales Representative

●Sold a diverse advertising portfolio of products to B2B: Websites, SEM, Direct Mail, YP directories, online videos, reputation management, mobile and placement on top tier (Google, Yahoo, Bing).

●Prepared proposals and recommendation of advertising campaigns to achieve customers goals based on needs assessment.

●Increased book of business from zero to over 85 accounts within a twelve month period. Maintained Tier 1 or top 3rd of sales team with over $500,000 revenue billing new accounts and upgrade renewal accounts 85% or greater monthly.

October 2007 – January 2010 Huntersville,NC

Strayer University

Campus Director

●Managed campus P&L with revenue growth in excess of over $3 million.

●Maintained 95% student retention year of year by coaching student support manager received excellence in tuition collection for new campus 2009. Achieved #1 out of 10 campuses with 97% collection on outstanding accounts year over year.

●Implemented state and federal compliance guidelines in all departments, achieving consecutive commendable internal audit rating of 110% (vs. a 90-95% university wide average) participated in the NC Board of Governors interview campus accreditation review, resulting in approval and commendation for exceptional campus leadership.

January 2006- September 2007 Charlotte, NC

Strayer University

Retention/Student Support Manager

● Coordinated and implemented timely enrollment of over 900 continuing students. Counseled and advised students on course selection and programs.

●Created and implemented a new student orientation prototype which invited family members and allowed more interaction with faculty and alumni. This prototype was so successful that attendance increased from 50% to 95%, adopted at 10 other southern regional campuses.

●Participated with chamber of commerce, alumni and community events as spokesperson for university. Created an innovative touch point system that contacted students via phone, email and direct mail campaign to counsel and pre-register for multiple quarters.

May 2005 – January 2006 Charlotte, NC

Strayer University

Admission Officer

● Contacted 75-100 prospective students daily and conducted interviews with 3-5 students daily (vs goal of 1-2).Achieved #1 Admission Officer, 2005 for attaining consecutive enrollment goals.

●Created and designed marketing materials for email blitz and quarterly correspondence to increase appointments and registrations on weekly and monthly.

●Assisted students through the admission and registration process. Attended local job fairs, networking and campus events.

Sales Accomplishments

●Received Trifecta Award for 1st AE to secure 3 locations with 1 business on YP leads program.

●Met and/or exceed new and renewal accounts sales quota for 26 or the 32 months.

●Named #1 campus for retention out of 75 campuses for attaining 100% of reinstated students(vs. university average of 60%).

●#1 Account Manager on Dell direct team with 180% attainment Q1FY18.

●President Club Dell Technologies 2018

●Top Performer Award and Shark Award - Consistent Quarters

Systems

Google Suite, Microsoft Suite, Excel and Salesforce,CRM

Education

Bachelor of Science Degree, Political Science Northeastern University, Boston, MA

Graduate courses Public Administration Strayer University, Charlotte, NC

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