Administrative Assistant Claims Coordinator

JEREMEE L. COLE

**** ****** ****, *** *******, Texas 78227 210-***-**** *******.****@*****.***

OBJECTIVE

To join a progressive organization providing growth opportunity, merit advancement, and responsibilities based upon performance.

EXPERIENCE

Cole Choice Properties LLC – San Antonio, Texas

Property Manager/Owner July 2021 to present

Collecting rent and other property fees from tenants. Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance cost. Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws. Generate lease agreements with tenants. Advertising vacant property via social media. Inspecting property and arranging for repairs and new materials as required. Investigating and resolving property complaints and rental violations. Overseeing all financial procedures including verifying rental income and processing monthly payments. Penn Apartment Staffing – San Antonio, Texas

Leasin g Consultant December 2021 to present

Meet potential renters and guide them on tours of available units. Follow up on leads for potential renters. Prepare leasing documents for potential renters using property standards and regulations. Handle collection of rent payments, security deposits and application fees. Responsible for marketing the apartment community on a daily basis and maintaining positive resident relations. Ensure all work orders are handled satisfactorily by contacting residents with completed service requests.

Veterans Alliance Realty – San Antonio, Texas

Realtor June 2019 to present

Generated and interpreted lease agreements, negotiated buyer and seller contracts for existing and potential clients. Maintained real estate documents while upholding the integrity and confidentiality of all information for existing and potential clients. Generated invoices for lease property management, managed tenant documents and coordinated closings. Facilitated leads, captured and converted contracts to appointments for buyers and sellers, initiated market analysis reports. Promoted sales of properties through advertisements, open house and participation in multiple listing services. Coordinated appointments to show homes to prospective buyers. Robert Half Staffing - San Antonio, Texas Nov. 2017 to June 2019 Claims Coordinator

Analyze and process medical claims via email. Decide whether a claim should be processed or denied through policy and procedure guidelines. Compose and type routine denial letters when applicable. Calculate pricing, shortages, and overages on all credit/debit memos for accuracy. Gather required documents to close and credit claims as needed.

Apartments Today Incorporated - San Antonio, Texas Licensed Real Estate Agent Apr. 2016 to May 2019

Provide guidance and assist sellers, buyers in marketing, purchasing of property. Determine client needs and financial abilities in order to propose solutions that suit them. Intermediate negation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters to their benefit. Perform comparative market analysis to estimate property value. Display and market real estate properties to potential buyers. Prepare contracts, leases, deeds and closing statements. Create and cultivate relationships with buyers and sellers for future purchases and transactions.

Texas Relocation Experts - San Antonio, Texas

Licensed Real Estate Agent Jan. 2015 to Apr. 2016

Assisted clients in locating community rental properties and identified a full range of apartment opportunities. Maintained ongoing relationships with property managers, leasing agents and other housing providers, including acting as a liaison between rental communities and clients as needed. Participated in outreach marketing activities on a regular basis and established personal networks to obtain prospective clients. Responsible for taking leads, sending out property information, showing properties, and following up with clients. Represented the company at various outside networking and social functions. Maintained professional and technical knowledge by attending educational workshops and reviewing professional publications. Keller Williams – San Antonio, Texas

Realtor Feb. 2013 to Jan. 2015

Generated and interpreted lease agreements, negotiated buyer and seller contracts for existing and potential clients. Maintained real estate documents while upholding the integrity and confidentiality of all information for existing and potential clients. Generated invoices for lease property management, managed tenant documents and coordinated closings. Facilitated leads, captured and converted contracts to appointments for buyers and sellers, initiated market analysis reports. Promoted sales of properties through advertisements, open house and participation in multiple listing services. Coordinated appointments to show homes to prospective buyers. EDUCATION

Texas A&M University - San Antonio

Bachelor of Applied Arts and Sciences - General Business Graduated December 15, 2015 San Antonio College

Associate of Arts - Business Administration Graduated August 14, 2014 Associate of Applied Science - Administrative Assistant Associate of Applied Science - Records Management

Associate of Arts - Liberal Arts

Champions School of Real Estate

Licensed Real Estate Agent

COMPUTER SKILLS

Microsoft Office, Excel, PowerPoint, Keyboarding Speed 50+ wpm, Ten Key (by touch): 12,000 ndpm, Knowledge of rental, buyer, land, sale contracts, and anti-discrimination laws

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