Administrative Assistant Phlebotomy Technician

SHAMAIR B. HOLLAND

Philadelphia, PA • 215-***-**** • **************@*****.***

www.linkedin.com/in/shamair-holland

PROFILE

Phlebotomy Technician and recently certified by NHA as a Medical Administrative Assistant. Dedicated Resident Assistant with over 6 years’ experience. Excellent written and verbal communication skills. Highly adept in daily living and assistance. Provides wide-range care for home bound, school base, and elderly population. Passionate about individuals’ quality of life. Recognized as a quick problem solver. CORE COMPETENCIES

NHA Certified Medical

Administrative Assistant

Phlebotomy Technician

Customer Service

Medical Office Procedures

Patient Documentation

Medical Terminology

Appointment Scheduling

Venipuncture

Specimen Transport

Fluids Disposal

Equipment Sterilization

EXPERIENCE

GOLDEN AGE HOMECARE, Philadelphia, PA – Direct Care Worker 9/2017 – 01/2021

Assisted with daily living in private homes and assisted living facilities

Provided meal preparation, grooming, light housekeeping, light laundry

Performed document care, medication reminders, assisted with toileting, bed transfers, and light shopping

Assisted with medical appointments

DAYLESFORD CROSSING ASSISTED LIVING, Paoli, PA – Resident Assistant 7/2015 – 7/2017

Assisted with daily living, transferring residents from wheelchair to bed or toilet

Assisted with dressing and undressing, performed meal prep, light housekeeping, and light laundry

Made hourly rounds and documented care provided to residents

Took vital signs and blood pressure

Communicated with staff members such as RN’s and LPN’s U.S. MEDICAL STAFFING, Morton, PA – Personal Care Assistant 9/2013 – 6/2015

Provided support to physically/mentally disabled individuals

Delivered the highest standards of one-on-one care to meet the individual’s needs

Monitored and provided written report for changes in clients physical and/or mental conditions

Provided assistance with meal preparation, toiletry, and personal hygiene PRIVATE DUTY, Philadelphia, PA – Personal Care Aide 5/2009 – 2/2013

Worked directly for up to five clients at a time, on in-home assistance with daily living, light housekeeping, meal preparation, light shopping, and running errands

Managed schedules and assisted with medical appointments

Provided hospital support on family’s behalf when clients were admitted, including feeding assistance PEAKS LITTLE ANGELS DAYCARE, Philadelphia, PA – Teacher Assistant 9/2006 – 6/2013

Worked closely with lead teacher, implemented reading, writing, math, and science

Assisted with homework assignments, and ensured a safe and healthy environment EDUCATION, TRAINING & CERTIFICATIONS

FULL CIRCLE COMPUTING, Philadelphia, PA – Phlebotomy Technician & CMAA Program 3/2022 – 8/2022 Comprehensive training in Phlebotomy Technician curriculum, Medical Office Administrative Procedures, Medical Terminology, Medisoft Practice Management Software, and CPR National Healthcareer Association (NHA) – Certified Phlebotomy Technician (CPT) (expected August 2022) National Healthcareer Association (NHA) – Certified Medical Administrative Assistant (CMAA) (May 2022) American Heart Association (AHA) – CPR Certified (June 2022) PRISM CAREER INSTITUTE, Upper Darby, PA – Medical Assistant Program 2015 –2016 PHILADELPHIA JOB CORPS CENTER, Philadelphia, PA – Business Technology/Office Management Program 2007-2008 PHILADELPHIA REGIONAL HIGH SCHOOL, Philadelphia, PA – Diploma 2003 – 2006

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