Assistant Store Manager
Resume:
Geoffrey Clontz
*******@*****.***
EDUCATION
Lenoir Rhyne University – BA Marketing/Business Management - 1997 SUMMARY
Lumber and Building Materials professional with 10+ years directly in the LBM field. Strong business platform created by involvement in major chain corporate training and business knowledge classes as provided. Also, possess high-speed retail experience in management and at the point-of-sale. Excellent communicator with strong written and verbal skills. WORK EXPERIENCE
June 2019 relocated to Wilmington, NC with family. Prearranged opportunity with Professional Builders Supply. Similar task and spent 90% of the day on windows and both exterior/interior door orders, quotes, and entry for up to four account managers. I also spent a decent amount of time quoting the premium lines for the custom home builders. This included scheduling delivery and processing warranty claims for those same items. Also, coordinated a tremendous number of install sales orders in relation to window, doors, and interior finish products.
6/2017-6/2019 Kellog Supply Co. – Account coordinator 2/2013-6/2017 Carter Lumber – Outside Sales Coordinator
• Provide support for all outside sales representatives.
• Able to examine blueprints and plans to create layouts and takeoffs.
• Prepare estimates and orders in excess of $1M/month
• Provide customer service over the phone, as well as in person.
• Create special orders with vendors and schedule delivery
• Write up service requests.
• Communicate customer needs to dispatcher and identify rush orders for expediting.
• Communicate and verify deliver dates with customer.
• Check on back orders and resolve outstanding issues; solve billing problems and compile data for closing.
09/2007 -11/2010 Assistant Store Manager – Food Lion/Delhaize Group, USA 10/2002 – 6/2007 Assistant Store Manager – Ingles Supermarkets Inc.
● Assisted in daily store operations in compliance with established procedures
● Coordinated with Store Manager in planning and delegating daily work assignments and schedules to the Front End team
● Coordinated with Department Managers to ensure they prioritize and plan work activities and manage resources to achieve company goals
● Assisted in training of new hires for the Front End
● Implemented best practices to increase sales and profitability
● Resolved store problems and addressed employee issues
● Assisted in the overall coordination, direction and evaluation of Front End department 09/98 – 06/2003 General Manager – 84 Lumber
● Started at 84 Lumber as an Assistant Manager and then promoted to GM
● Sold lumber and building materials supplies.
● Sourced special orders and scheduled deliveries
● Achieved predetermined sales goals at an acceptable margin
● Read and interpreted blueprints & created material estimates
● Total inventory control and managed P&L
● Correlated with sales support, operations team and vendor resources to secure business and attain profit and sales goals
● Regular account evaluation to determine revenue and profitability
● Updated and maintained accurate account information, customer details, and contact information available to management and support teams. 10/1995 – 3/1998 Assistant Store Manager – The Home Depot Helped manage staff, inventory, sales and profit.
Worked in merchandising, specialty sales, operations or night operations. OTHER EDUCATION
1995/1996 Critical Management Training from Corporate Offices in Atlanta, GA 1998 “84 University” – Extensive and thorough training through self-study and seminars involving all aspects of construction and business management. 2
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