Customer Service Social Media

E L I Z A B E T H P I N A

( * * * ) * * * - * * * 3

E P I *******@*****.***

C O N T A C T

P R O F E S S I O N A L E X P E R I E N C E

E D U C A T I O N

Managed social media account and created social media content for daily postings and stories

Increased social media following and clicks on website by 96.7%

Brought in traffic through Tiktok and ads organically with over 1,000 profile and website visits.

Used tools such as canva, notion and google calenders for planning and creating content.

Editing tools used for content were capcut, lightroom, photoshop etc.

CONTENT CREATOR

DAMANI.SHOP MARCH 2020 - DEC 2020 REMOTE

FORT WAYNE, IN

HIGH SCHOOL GRADUATE AT SOUTHSIDE 2018

S I T E S

Content Creation

Social media strategy

Marketing Ads

Web content development

Bilingual - Spanish & English

Typing Expert

Multitasker

Detail - Oriented

S K I L L S

E

P

S K I L L S S U M M A R Y

P A I D AND ORGANIC S OCIAL MEDIA

COPY E D I T I NG

G R A P H I C D E S I GN

S Q L S E R V E R MANAGEMENT S T UDIO

S A L E S F ORCE

CUSTOMER S E R V I C E

P ROFICIENT I N MS O F F I C E AND

GOOGLE

T O O L S

MAILCHIMP

C ANVA

ADOBE C R E A T I V E S U I T E

NOTION

HUBSPOT

Tech savy

Fast learner

Adaptable

Instagram - @lizmanagement

Oversee customer accounts and process customer

adjustments.

Make product recommendations or services to customers based on their needs and preferences.

Check inventory for any defects

Working with database software to store, organize and manage data

Software used SQL Server Management Studio

VERA BRADLEY ONSITE

CUSTOMER SERVICE AND DATA MARCH 2019 - OCT 2022

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