Machine Operator Service Representative

Nicole Pippens

PO Box *** ( Bethel, N. C. ***** ( Phone: 252-***-****

*************@*****.***

As a seasoned worker, I have a broad background in manufacturing and machine operator. Strong leadership and mechanical skills; proven ability to quickly establish trust, train and motivate people of all levels and repair and run various equipment. Recognized for strong work ethic and dependability.

HIGHLIGHT OF QUALIFICATIONS:

( Team Building and Leadership (12) ( 5+Yrs. Training in Manufacturing

( Multi-Task Management ( Safety Awareness, Safety Team Worker

( Quality Control Standards ( Creative Problem Solving

( Process Improvement ( Mechanical Knowledgeable

( Strong Problem-Solving ( Met quota 95%

RELEVANT SKILLS & EXPERIENCE:

General Machining

Inspected workpieces for defects, and measure workpieces to determine accuracy of machine operation, using rules, templates, or other measuring instruments.

Set up and operate machines, such as cutters, borers, millers, grinders, presses, drills, or auxiliary machines, to make metallic and plastic workpieces.

Evaluated inbound return products, prepare and processing documentation.

Operated forklift, scanner, drill, mini drill, slicer.

Assembles products for cars and loaded onto pallets and affixed labels o finished products for shipping purposes.

Observe machine operations, control boards, and gauges to detect malfunctions such as clogged bushings and defective binder applicators.

Load materials into extruding and forming machines, using hand tools, and adjust feed mechanisms to set feed rates

Adjust equipment controls to regulate flow of production materials or products.

Notify others of equipment repair or maintenance needs.

Using either control mechanisms or direct physical activity to operate machines or processes

Customer Service Representative

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

WORK HISTORY

Machine Operator IPG, Everetts NC 02/2022-Current

Processor Inbound and Outbound Operator QVC, Rocky Mount NC 10/2020- 04/2021

Machine Operator Package Craft, Bethel NC 02/2020- 10/2020

Machine Operator Sara Lee, Tarboro NC 04/2015 – 01/2020

Laborer Hilton Hotel, Greenville NC 11/2011 – 04/2015

Customer Rep Convergys, Greenville, NC 05/09 – 08/10

Packer Asmo, Greenville 12/08 – 05/09

EDUCATION

Lenoir Community College

Computer Information System

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