Tax PreparationSlecial
Resume:
Sheila
Sewell
*** ********* **** ******* **., Crystal City MO
63019
***********@*****.***
Results-oriented and vision-driven professional with experience in program and project management. Exhibit superior talents in directing successful programs by implementing effective strategies to optimize business processes, elevate efficiency, and improve quality while significantly reducing cost. Possess stellar reputation in delivering simultaneous, large-scale, mission-critical projects within the constraints of scope, quality, and time. Demonstrate exceptional leadership through sound decision-making and strong organizational skills with the ability to work effectively with diverse groups and key community leaders and organizations. Reliable team player with strong ability to complete tasks efficiently and carry out instructions. Proven organizational and analytical skills to multitask in competitive and fast- paced environments.
Skills
• Client Needs Assessment • Process Improvement • Excellent time management skills • Conflict Management • Public Speaking • Strategic Planning • Organization and Multitasking • Customer Service and Satisfaction • Claim Handling • Subrogation Handling • Risk Management • Team Building and Leadership • Training and Development Experience
MAY 2010- CURRENT
Tax Prep Specialist/Independent Crystal City, MO
• Prepared monthly and annual tax reports for small business and individual clients.
• Ensured confidentiality of client information
• Reviewed financial records of prior tax returns, income statements, and documentation for best possible return. OCTOBER 2008- MAY 2012
Subrogation Specialist/Safeco and Liberty Mutual Insurance, Fenton MO
• Reviewed claim files to evaluate recovery potential and open subrogation file on those with adequate potential.
• Take appropriate steps for development, pursuit, and recovery of claims.
• Negotiate with other insurance companies to maximize the subrogation recovery and reach agreement on settlements; evaluate facts and evidence, liability, amount of damages, etc.
• Mentored other subrogation representatives and completed a manual for department procedures and standards to assist co-workers with workflow processes and how to maximize recoveries.
• Obtain all evidence required to an arbitration referral and assisted arbitration adjuster, if needed.
• Communicate effectively through verbal and written avenues with policyholders and medical providers to obtain necessary information required to review claims.
• Participated in arbitration forums and coming to a decision purely based on the evidence that was submitted. JUNE 1999-NOVEMBER 2011
Co-founder and Director/All About Kids Soccer – Festus, MO
• Wrote instruction manual rules and guidelines used in the day-to-day instruction of players, referees, and other volunteers in the operation of league play.
• Hired and trained all personnel associated with the league. Dismissed personnel as needed.
• Managed and monitored schedules for all teams, coaches, and volunteers.
• Completed all management duties such as: accounts payable and receivables, ordering and distributing uniforms, order field supplies and first aid supplies, and ensured all procedures and policies were being adhered to.
• Dealt with any grievances from any party involved with the league and resolved concerns.
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