Medical Assistant Personal Shopper

MADELYN HARMON

************@***.*** 213-***-****

PROFESSIONAL OBJECTIVE

Seeking a position that involves direct access patient care and support to individuals who need specialized assistance.

KEY STRENGTHS

Time Management Calendar Maintenance Client Relations Complaint/Dispute Resolution Logistic Planning Detail Orientated Task Synchronization Schedule Coordination Deadline-Orientated PROFESSIONAL EXPERIENCE

INSTACART

Personal Shopper, January 2019 – Present

Coordinate customer shopping request with locale availability.

Collaborate with customer to determine needs, evaluate substitutions, and meet service expectations.

Strategize store layout to optimize shopping experience and maximize efficiency.

Create system to efficiently pair like products during check-out to ensure product integrity and increase productivity.

Proficiently utilize point-of-sale- system to manage customer rewards accounts and payment options.

Structure delivery route to effectively meet deadlines and quality goals. GEODIS

Order Picker January 2016 – October 2018

Synchronized pick sheets to prepare the workload to optimize efficiency and deliver 100% accuracy.

Leveraged technology to optimize selection and assemble items in a predetermined sequence.

Directed pulled orders to proper area to be cataloged and sent out for shipment.

Met KPIs, order and shipment accuracy, and safety goals with 99% accuracy. ACCENT CARE

Home Health Care Provider, February 2002 – December 2015

Maintained proficient knowledge of local, State, and Federal laws and policies regarding caretaker’s obligations and responsibilities to their patients.

Created culinary specialties aligned with dietary requirements to elevate and support patient’s health goals.

Consulted with patient to determine fashion needs and recommend options to increase the patient’s comfort, mobility, and style.

Assisted patient with personal grooming techniques to sustain their standard of appearance.

Created and maintained calendar for scheduled disbursement of medication.

Coordinated travel to doctor and specialty visits.

Organized and clean home to reduce contaminates and support good health. EDUCATION

WEST COAST COLLEGE — VICTORVILLE, CA

Medical Assistant

VICTOR VALLEY COLLEGE — VICTORVILLE, CA

General Education

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