Customer Service Housekeeper
Resume:
Washougal WA *****
****************@*****.***
Shannon Lindberg
Skills:
Over 5 years customer service in a fast paced environment. Over 1 year experience in housekeeping.
A flexible and reliable leader with the ability to communicate and work efficiently as a team or independently.
Detailed orientated.
Strong interpersonal and communication skills.
Basic computer knowledge.
EXPERIENCE
Vineyard Place, Milwaukee Oregon. -head housekeeper. May 2021 to present
Managed up to 3 other housekeepers
Responsible for serving breakfast and lunch to residents Maintain cleanliness of common areas including bathrooms, laundry rooms, dining room, offices
Cleaning of residents rooms including dusting, mopping, sweeping, changing bed sheets
Burgerville, Vancouver WA — manager
February 2019- November 2020
Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Organize and supervise shifts
Appraise staff performance and provide appropriate coaching KFC, Vancouver WA - shift leader
July 2016- June 2019
Worked up to a shift leader position in a fast-paced environment Supervised other staff during shifts worked
Ensured staff completed all shift tasks
Resolved customer complaints
● EDUCATION
Glencoe High School, Hillsboro OR — general
September 1993 - June 1994
Certifications:
First aid & CPR certified
Serve Safe
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