JODY K. MEZA
Layton Utah, *4041
801-***-**** ****.****@*******.***
Dynamic Management Professional with 30+ years of increasingly responsible experience building and managing multi-site administrative operations. Recognized success in developing systems, processes and methodologies to upgrade practice operations, increase revenue and enhance profit performances. Strong planning, organization development and general management qualifications.
COMPETENCIES
Practice Management and Business Administration
Internal and external consultant to both single practice and multi-practice and multi-site/multi-doctor operations expertise in operations management, administration, finance, accounting human resources, regulatory affairs and insurance administration.
Prepared regulatory manuals and led internal office training to ensure compliance with all local, state and federal safety requirements.
Designed and implemented administrative programs to reduce redundancy, streamline processes and improve daily operations.
Created innovative practice management models and methodologies to strengthen quality of care.
Personnel Management & Leadership
Excellent qualification in the recruitment, selection and supervision of up to 20 professional and support staff. Skilled in staff training, development and performance management. Extensive experience in benefit administration, compensation structuring, training and development, employee communications and workforce diversity.
Developed innovative program that significantly increased productivity in the re-calc department.
Implemented training and incentive programs that delivered measurable improvements in employee morale and satisfaction.
Coordinated the activities associated with interviewing, pre-registering, and registering patients. Responsible for scheduling personnel for twenty-four hour coverage.
Human Resources
Human Resources responsibilities include but not limited to: establishing policies and procedures, employee manual maintenance, employee files, recruitment, wage and salary administration, orientation and administration for all employee benefits including health, dental, disability, life, 401K, Pension Plans, HSA, FSA, COBRA and annual staff reviews.
Instrumental in physician recruitment in coordination with hospital administration.
CAREER PROGRESSION
October 1999 – October 2021 Alpine Medical Group, LLC, SLC, Ut Practice Administrator
May 1997 - March 1999 Prudential Healthcare, Houston, Tx Team Lead
May 1996 - April 1997 River Oaks Imaging & Diagnostic, Houston, Tx Supervisor
October 1987 - May 1996 Methodist Hospital, Houston, Tx Supervisor
EDUCATIONS & CERTIFICATIONS
Houston Community College- Mental Health and Psychology
Continuing Professional Education & Seminars- Practice Management, Supervision and Leadership, Prioritizing Daily Tasks, Patient Centered Care.
Volunteer Service- Covenant House - 1988-1990, Juvenile Court System – 1990-1993