Sales Associate Customer Service

Briana Perez

502-***-**** **********@*****.*** Louisville, Kentucky 40229

CAREER OBJECTIVE

Motivated Sales Associate with 3+ years customer service, and sales experience. Independent worker with high energy and great communication skills. Reliable and friendly professional able to work with little oversight and collaborate in team environment.

EXPERIENCE

LEASING AND RETAIL EXPERT

Neil Huffman Acura at Oxmoor, July 2022-Present

• Showcase the dealerships vehicles and explain their features and warranties to customers

• Answer customer questions about cars, and purchase process

• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices

• Negotiate car prices and trade-in values for customers vehicles

• Coordinate with the finance department to determine each customers financing and ownership options

• Contact past customers to ensure they are satisfied with their vehicles BDC SALES REPRESENTATIVE

Oxmoor Auto Group, March 2021-July 2022

• Increased sales by offering advice on purchases and promoting additional products. Achieved monthly sales goals by promoting product benefits and enrolling new clients. Retained excellent client satisfaction ratings through outstanding service delivery.

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• Trained and mentored new BDCsales representatives.

• Cold-called leads and closed large number of new sales over several months. SALES REPRESENTATIVE

AT&T, November 2019-January 2021

Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.

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• Explain products or services and prices, and answer questions from customers.

• Obtain customer information such as name, address, and payment method, and enter orders into computers.

• Answer telephone calls from potential customers who have been solicited through advertisements.

• Schedule appointments for sales representatives to meet with prospective customers. SALES ASSOCIATE

JcPenney, March 2019-May 2019

• Help educating customers on how our merchandise can enrich their lives.

• Explain products or services and prices and demonstrate use of products.

• Contact customers to persuade them to purchase merchandise or services.

• Set up and display sample merchandise at parties or stands. EDUCATION

HIGH SCHOOL, Louisville, KY

Southern High School, June 2018

SKILLS

Spanish Interpreting Microsoft Word Google Doc Adaptability Ability To Multitask Excellent Communication Customer Service Goal-Oriented CERTIFICATIONS

• 20 Hour Online Pre Licensing Course • NMLS # 2428849 LANGUAGES

Spanish

Native

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REFERENCES

References available upon request

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