Makayla Parker
My professions
Columbus, OH *****
adtisk@r.postjobfree.com
• Talented
• Have over three years of experience developing strong leadership and relationship-building skills
• Multi-task-oriented
• Positive
• Focused on customer service
• Organized
• Productive
• Performance-based.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Spectrum - Columbus, OH
April 2022 to October 2022
• Help customers with complaints with and enthusiastic and positive attitude
• Give customer’s information about product and services Customer Care Representative work from home
WellSense Health Plan
June 2021 to October 2022
• Respond to high volume incoming calls and work with peers to solve problems.
• delivering outstanding service to help with customers needs Team Member
White Castle - Columbus, OH
June 2021 to July 2022
• Formed strong bonds with my coworkers and managers.
• Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
• Worked at 4 different stations to provide optimal coverage and meet production goals.
• Quickly learned all required tasks to maximize performance.
• Pursued learning opportunities in order to expand my knowledge and assume a leadership role. Order Picker
JCPenneys Warehouse - Reynoldsburg, OH
July 2021 to May 2022
• Was in charge of receiving incoming stock and delivering it to designated locations.
• Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents.
• Carefully packed products in appropriate-sized boxes to avoid shifting and damage during transportation.
• Was efficient in unloading deliveries from trucks.
• Placed packed boxes on conveyor belts to be transported to shipping stations.
• Ensured that products were delivered on time in order to provide exceptional customer service. Lead Trainer
McDonald's - Reynoldsburg, OH
November 2019 to December 2021
• My job was to Train all new employees in multiple areas such as cashier, food prep, packing food, & handing out orders to ensure every thing was incorporated in an appropriate time matter.
• Used work methods to ensure that tasks were completed quickly and successfully.
• Followed all safety procedures and protocols when using equipment and moving hazardous chemicals to avoid accidents
Crew Member
McDonald's - Columbus, OH
June 2018 to October 2020
• Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods.
• Am in charge of taking orders from customers.
• Ensuring that food is prepared and distributed properly.
• Was in charge of serving food to customers.
• I'm taking customers' orders as soon as they walk in the door.
• Am in charge of keeping the work area clean.
• Making customers feel welcome is one of my goals. Education
High school diploma in I graduated highschool with a 3.4 Gpa & went straight into a online college called Colorado technical university to get my associates degree in Business Administration in Healthcare . I always had my assignments Done on time A & B sometimes C student prepared for success everyday Always kept pushing to get where I want to be in life Groveport Madison High School - Groveport, OH
Skills
• Customer service
• Leadership
• Order Picking
• problem resolution
• Extremely organized
• Strong Verbal communication
Languages
• English - Expert
• French - Fluent