Branan W. Cooper

302-***-**** (Mobile) adtiju@r.postjobfree.com

Recognized industry expert in financial services, particularly Risk Management, Compliance, and Operational Delivery, with over 30 years of experience in leading large operating divisions of financial institutions and shared his experience at industry conferences and in a variety of publications. Over 15 years managing the efforts of people supporting risk and compliance functions in financial services and other closely aligned industries, in addition to several years of additional direct people management experience. Proven track record of ensuring tools and technology are among the best in industry / best in class. Specific expertise includes:

• Business Risk Process, Controls and Strategy Development and Execution

• Third Party Risk Management and Quality Assurance

• Quality and Productivity Measurement and Improvement

• Strategic and Operational Planning

• Consumer and Business Lending

• Executive Leadership

Venminder Elizabethtown, KY (remote) 2016 – Dec 2020 Head of Enterprise Risk Management and Third Party Risk Management (Chief Risk Officer) Established the company’s first chief risk officer position and delivered best-in-class industry information and software solutions to a wide range of business verticals. Furthered company’s reputation as a best place to work and hosted / authored innumerable webinars, infographics, conference presentations and industry articles. Invited to board of industry organizations. Ø Ensured third party risk management delivery to clients spanning numerous industries Ø Wrote and delivered scores of webinars, with average registrations over 500 per session Ø Invited to speak at FFIEC supervisory conferences to represent entire third party risk management industry Ø Served as advisor to the board of PRMIA, Global Sourcing Resource Network; member of Infragard Ø Created and wrote numerous policies and functions for control-related business procedures Ø Directed staff and initiatives that support governance, oversight, process development to identify and quantify risk Ø Continued and refined practices around risk identification and mitigation learned at prior organizations The Bancorp Bank (NASDAQ: TBBK) Wilmington, DE 2011- 2016 Senior Vice President and Director of Third Party Risk Management Accomplished overhaul of the bank’s third party risk management activities and established reputation of being immediately responsive to regulatory criticism and business needs. Became known as an industry expert in third party risk management and compliance, with a particular focus on UDAAP.

Ø Hired to resolve third party risk management activities Ø Created bank’s Third Party Risk Management Program and hired team to administer enterprise-wide program Ø Worked directly with regulators and various internal and external auditors Ø Chaired several bankwide committees and served as voting member of several others Ø Served as frequent advisor to senior management and the board to influence change Ø Closely allied with internal and external clients Ø Helped to develop, author, and implement bankwide policies on risk management Ø Hired and directly managed large staff to identify, mitigate and report on risk related activities Ø Developed and delivered board and executive level reporting based on data analyzed and industry trends Ø Highly experienced in developing appropriate processes, while working with second and third lines of defense in a highly matrixed, high energy environment

Ø Participated in the controls testing and audit review of all third party risk related functions to identify issues, establish appropriate mitigation and track to resolution

PartnersFirst (Western Alliance Bancorp) Wilmington, DE 2007- 2011 Key player in the launch of a new credit card company at a time of unprecedented regulatory changes. Head of Quality Assurance and Risk Management

Ø Created and co-directed audit related efforts for credit card subsidiary of Western Alliance Bancorporation (NYSE: WAL) Ø Managed bank’s relationship with service providers, Total Systems (TSYS) and DialAmerica; MasterCard and VISA Director of Portfolio Acquisitions and Sales Operations Ø Responsible for leading operational integration of purchased portfolios Ø Established process for entire acquisition process, from sourcing to due diligence to converting and fully integrating external programs into PartnersFirst

Ø Signed over 60 affinity credit card programs with groups such as UNLV, Univ of Nebraska, Ferrari Owners Club, Bicycling Magazine

Director of Operations

Ø Orchestrated all facets of customer contact operations, including customer service, telemarketing and loyalty marketing Ø Negotiated and acquired rights to numerous marketable domain names Ø Obtained MasterCard and VISA issuing and acquiring BIN licenses Comcast Philadelphia Metro Region 2007

Directed major operations for Comcast’s largest customer footprint in the northeast and mid-Atlantic regions. Regional Operations Director

Ø Directed network management for centers handling over 13 million calls per year Ø Analyzed and re-forecasted operating budget and call volumes on monthly basis Ø Aggressively managed several call handling efficiency projects, including next available agent routing and VRU enhancements

Bridgeforce Christiana, DE 2006

Practice Director

Ø Launched new product line, a fully integrated virtual collections tool, combining state of the art VRU, web and decision management capabilities

Ø Developed product and tactical plans for the overall consulting business MBNA AMERICA Wilmington, DE 1988 - 2006

Rising from management development to executive vice president, managed key line areas for the world’s largest credit card issuer and major retail bank, which grew to a Fortune 200 entity. Established reputation as a hands on manager with unquestioned reliability and acute attention to detail. Executive Vice President

Numerous positions over an 18 year career, including: Mergers and Acquisitions Director

Operations Regional Director

Major Operational Call Center Manager

Compliance Director

Marketing Director

Project Management

Executive Administration

Senior Management positions in major operational and control areas such as Customer Assistance (collections), Credit, Customer Satisfaction and numerous others

Education:

Duke University

Graduated with Bachelor of Arts degree in English

Industry / Management Education:

Graduate School of Compliance Management

American Bankers Association at Indiana University Purdue University Graduate School of Retail Bank Management

Consumer Bankers Association at the University of Virginia Bank Card School

American Banker Association at the University of Oklahoma Community Service:

Board of CeFPro; Global Resource Network; Professional Risk Management Industry Association Member of InfraGard – Public / private sector alliance with the FBI Executive consultant for the Pro Cycling Tour and Sutherland Global Vice President and prior Secretary of Board of Directors of Spokes of Hope Serve on Duke University Alumni Interviewing Council Presenter at Duke University Career Conference

Guest Gospel reader and Eucharistic Minister at Duke Univ Chapel Active in the Episcopal Church of the Advent in Kennett Square, PA