Loan Processor Customer Service

STEPHANIE LAMBERT

* * * * * . P I N E R I D G E D R B O I S E, I D 8 3 7 1 6 208 - 9 2 2 - 0822 S T E P H A N I E W R L Y @ A O L . C O M

OBJECTI VE

Seeking a professional workplace which may compliment my skills towards building a better team.

SKI LLS & ABI LI TI ES

– Solid knowledge of residential mortgage loans: FNMA, FMCC, FHA, VA, USDA, and Conventional.

– Exceptional time management, attention to detail, customer service, and communication.

– Proficient in MS Office, Encompass, Point loan origination software, and automated underwriting

EXPERI ENCE

Loan Processor, NewRez LLC August 2020 – November 2021

Fort Washington, PA

–Review title, legal and settlement documents

–Calculating income and reviewing tax returns

–Working with Government (FHA, USDA, VA) and Conventional loans

–Effectively communicating with mortgage consultants to coordinate the approval process

–Consistent follow up with borrowers regarding loan status, over the top customer service!

–Professional communication skills

–Responsible for applying professional experience and skills to ensure proper compliance and adhere to industry regulations and standards

Loan Processor/LOA, Apex Mortgage, LLC February 2019 – August 20

Columbia, MD

– Generates and distributes loan disclosures.

– Handles submissions, and approvals to and from underwriting.

– Order third party documentation and reports, maintains loan files

– Obtain and verify loan documentation, such as title insurance, appraisals, loan applications, credit reports, income and asset declarations are accurate.

– Complete compliance reviews, state/federal guidelines, and loan audits for investors.

Loan Officer Assistant, Essex Mortgage October 2018 – February 2019

Orange, CA

Loan Processor/LOA/Loan Officer, Premier Mortgage Resources September 2014 – October 2018

Meridian, ID

REFERENC ES

References available upon request

Contact this candidate