Team leader, Mortgage Underwriter

Christopher P. Gamlin

Mortgage Underwriting Professional

******.***********@*****.*** • 313-***-****

www.linkedin.com/in/christophergamlin • Detroit, MI 48214

Award winning brokerage licensed professional with 20+ years’ experience in leading client interactions, while ensuring strict compliance with organizational and regulatory guidelines. Demonstrated success in coordinating closely with clients to gather additional information/documents, along with delivery of superior services to enhance customer satisfaction, promote loyalty, and secure referrals. Skilled in cultivating and maintaining collaborative partnerships with key internal/external stakeholders to streamline workflows and facilitate achievement of organizational goals. Articulate communicator with excellent organizational skills, acute attention to detail, and proven ability to manage multiple tasks within fast-paced and time-sensitive environment.

Areas of Expertise

Executive Mortgage Banking

Underwriting and Team Leader

Strategic Planning & Execution

Payments Disbursement

Title Review and Auditing

Documentation & Reporting

End-to-End Project Management

Business Development

Regulatory Compliance

Cross-Functional Collaboration

Customer Service & Relationships

Property, Credit, & Asset Management

Professional Experience

Guaranteed Rate, Chicago, IL Rocket Pro TPO, Detroit, MI 2020 – 2022

Underwriting Team Lead

Oversaw and managed twelve individuals, as well as Associate Underwriters, while ensuring seamless execution of tasks as per set guidelines and procedures. Developed strategic plans and implemented “What”, “Why” and “How” for client communication associated with Income, Property, Assets, and Credit management.

●Increased business portfolio by onboarding new clients.

Quicken Loans, Detroit, MI 2015 – 2020

Executive Underwriter

Directed residential mortgage process for initial “Folder Receive” status to “Final Signoff” to ensure zero discrepancies. Reviewed mortgage submissions and processed requests as per compliance guidelines and product-specific requirements. Provided highest-level of services to each client for attainment of maximum satisfaction and retention rates.

●Recognized by executive management for consistently exceeding set goals and targets.

●Continuously upgraded skillset through Conventional 1.0, 2.0 & 3.0 (advanced) and FHA certifications.

Title Source, Detroit, MI 2011 – 2015

Disbursement Analyst & HUD-1 Auditor

Executed assigned tasks and duties, while monitoring performance to achieve high-level status in post-close HUD-reviews. Collaborated with senior management and presented findings to devise future action plans accordingly. Liaised with IT team to develop processes focusing on the enhancement of applicable system-programs, processes, and tools.

●Reviewed disbursement of Refinance payables, as well as purchases through check-drafts and bank-wires for property- taxes, mortgages and creditor payoffs that exceeded $100M per-week.

Additional Experience

Sr. Mortgage Banker at Flagstar Bank, Bloomfield Hills, MI

Sr. Mortgage Banker at WCS Lending, Southfield, MI

Sr. Mortgage Banker at Keys Financial, Southfield, MI

Education

West Virginia State University, Institute, WV

Licenses & Certifications

FHA DE Endorsement and 203(k) Certified

S-134 & 135 Security Awareness Training (Flagstar Bank)

ETHICS: Code of Conduct (The EdComm Group)

BSA / AML Training

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