Customer Service Maintenance Worker.Environment Services house keeping

LAWRENCE GARCIA

347-***-****

*****************@*****.***

Objective: Efficient and reliable housekeeper/maintenance worker with over 15 years’ experience ensuring rooms are cleaned and inspected according to the company’s standards as well as maintaining the inventory of linens and supplies, helping in the laundry process and greeting guests as needed is looking for a long term committed career where I may utilize my current work ethics Greystar Maintenance 2021-2022

• Performed basic repairs and took preventative measures to ensure the life functioning of various types of cleaning equipment

• Maintained a clean and safe working environment for all

• Maintained a clean and neat appearance of the surrounding land of property by removing trash, litter and weeds

• Maintained inventory of supplies

• Swept, mopped and vacuum all communal areas

• Inspect diagnose and problem solve cleaning equipment

• Light carpentry installation and wooden floors

BG Multifamily, Maintenance 2020- 2021

• Inspects and identifies equipment or machines in need of repair

• Maintain clean and sanitized repair tools

• Maintained recordkeeping of all repairs

• Maintained all inventory and cleaning supplies

• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware

• Troubleshoots issues to determine necessary repairs

• Performs general repairs that do not require a specialized technician

• Maintain a friendly and customer service-oriented approach to co-workers and customers

• Complete and troubleshoot common apartment service requests

• Perform pressure washing, grounds keeping, leaf blowing of breezeways and parking lots Sentara Norfolk General, Maintenance 2019- 2020

• Managed all duties related to general maintenance and repair of facilities such as light painting, trash removal, light replacement and light carpentry

• Proposed and implemented an effective scheduling system which minimized overall maintenance time for myself and my team

• Maintain clean and sanitized repair tools

• Maintained recordkeeping of all repairs

• Maintained all inventory and cleaning supplies

• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware Holiday INN, Housekeeping 2018-2019

• Cleaning restrooms, performing general sweeping and mopping and refreshing receptacles with new trash linings

• Disinfect equipment, including wheel carts, using proper germicides

• Anticipate customer needs and leave appropriate products for guest use

• Assisted in the cleaning of linens, and laundry

• Respond to all on call guest/employee issues

• Welcome and acknowledge all guests according to company standards, anticipate and address guests

• Program TV's and perform general housekeeping and engineering-related duties Delta Hotel, Maintenance 2017- 2018

• Perform routine and specialized maintenance tasks including plumbing and light carpentry

• Apply a range of technical skills while operating various cleaning tools

• Ensure 100% compliance with established health and safety policies and procedures

• Report repairs needed

• Stock and supply office and guest room supplies

• Garbage collection

• Maintain a clean hotel rooms, elevators, lobbies and common areas

• Change all linen and replace toiletries throughout establishment

• Maintain maintenance inventory parts and supplies as needed Skills performing various carpentry and plumbing work, basic understanding of Microsoft Word, Ability to maintain confidentiality of hotel guests and pertinent hotel information, Ability to work under pressure situations and exercise good judgements, Ability to prioritize and organize work assignments, Ability to maintain confidentiality of hotel guests and pertinent hotel information, Ability to multi-task in busy environment and adheres to hotel the Standard Operating Procedures, Customer Service

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