KIERRA BAILEY
******.*.*******@*****.***
SUMMARY
Direct, disciplined, and motivated criminal justice professional geared at providing effective case management, safety and security of the community. Conversant in field operations and building projects from the conceptual stage to completion. Application of systematic case review to develop evidence-based interventions. Positive attitude, relationship-building and conflict management.
SKILLS
Teamwork
Communication
Leadership
Problem-solving
Active listening
Case study analysis
Microsoft Office
Collaboration
Time Management
WORK HISTORY
Charey Cheesteaks (March 2014 – November 2019)
Interacted regularly with the clients.
Received, recorded and reported complaints on the service provided.
Trained other members on the use of Microsoft Word and Excel.
Involved in product marketing drives.
Arbys (November 2019 – September 2021)
Handled guest concerns promptly and empathetically.
Adhered all food safety, cash management, health and sanitation regulations.
Open and honest communication with the management.
Reported to all shifts on time.
Inventory management in my department.
Amazon (May 2021- Present)
Answers to the customer’s concerns.
Organizes product shipment.
Ensures that the consumer safety policies are followed.
Conducts order follow-up
EDUCATION
Course – (Anne Arundel Community College: August 2015- May 2017)
Homeland Security Bachelor’s Degree - (University of Maryland University College: August 2017- 2020)
Criminal Justice Bachelor’s Degree – (University of Maryland University College: August 2020- 2021)
Criminal Justice Management Master’s Degree – (University of Maryland University College: August 2022- present)