Customer Service Banquet Bartender

KRIS ROY

CELL: 702-***-****

**** *. ******* **. **** #D Prescott Valley AZ 86326 EMAIL: ********@*****.***

OBJECTIVE: Looking forward to working for a company that utilizes my professional experience and skills. To work as Team Member and to enjoy meeting people of diversity. To grow and expand knowledge. To establish a great future together.

HIGHLIGHTS OF PROFESSIONAL EXPERIENCE: Over 25 years working background in Sales, Marketing and Public Relations. Eight years in the Communications Industry. Organized and participated in numerous community events for my company’s Public Relations. Such as NASCAR, LVPGA, NBA, GRAND-PRE, Promo Networking at various Las Vegas Hotels, Oktoberfest, County Fair. Awarded for Outstanding Customer Service by the Las Vegas Chamber of Commerce. Featured personality on cable TV networks.

PROFESSIONAL EXPERIENCE:

Prescott Valley Event Center 10/2017 – Present

Guest Services Greeter for Large Events

Greet and answer all inquiries. Scan tickets. Direct and assist with crowd control.

M.K. Marketing Health 1/2018 – Present

Official Representative for company to market and consult for their Health Products only. Presently located in Prescott Costco store.

Solar City/Tesla Inc. 4/2016 – 3/2017

Field Energy Specialist for Solar City located in Prescott Home Depot store. Acuity of technology to advise potential buyer on eligibility of their home and property via both verbal and computer presentation. Set and arranged timely appointments for installation and financing. Maintaining positive attitude and appearance at all times for both Solar City and Home Depot relationship. Met goals/quotas.

Sun Run Solar 12/2015 – 4/2016

Official Representative and Advisor for Sun Run Solar Company located in Prescott Costco store.

Greeted all customers entering store. Answered all inquiries regarding technology. Setting appointments

for Solar Consultants. Maintained excellent relationship between Sun Run and Costco. Achieved goals.

J.C. Penny Department Store- Las Vegas NV 5/2011-11/2013 and 8/2014-11/2014

P.R. Greeter. A created position to boost Customer Service ratings. Did achieve and established highest ratings for store consistently. Relief Cashier. Maintained merchandise and inventory.

Zales Jewelry Store-Las Vegas NV 11/2013- 1/2014

Customer Service/Cashier. Cold Calling an invitations to customers within Mall to store events.

Pier 1 Imports-Las Vegas NV 12/2010-2/2011

Greeter/Customer Service/Cashier. Merchandise maintenance and inventory.

Citigroup-Las Vegas NV 5/2007-7/2008

Customer Service Sales Rep. Answered inquiries to resolve or consolidate banking problems and issues.

Team member of #1 ranked Team among 28 teams. Personally having highest sale in ten-year period.

Sands Expo & Convention Center-Las Vegas NV 10/2005-5/2007

Convention/Banquet Bartender & Server. All preparations to service event, stocking inventory, banking.

DCW Digital Communications Warehouse 7/2003-6/2004

Territory Manager for Las Vegas NV. Prospecting and procuring sub-wireless dealers for company located in another state. Provided training to owners and staff regarding product information, paperwork, processing commissions. Provided marketing tools, signage, banners, collateral. Maintained open communications via email, telephone, in-person to address concerns regarding wireless carriers (ATT/Cinqular) for Owner and Dealers.

Education, Classes, Workshops:

Clark High School-Las Vegas NV, Graduated Business/General Education

Las Vegas Nevada Clark County Community College – one year

Learning Center-Las Vegas NV, Computer training

Participated numerous class for certification regarding all aspects of Customer Service, Marketing, Public Relations

Attended advanced in-depth training classes

General Information-Hobbies-Interests:

Resident of Northern Arizona for 3 Years

Enrolled Native American-Church Member

Enjoy Family-Friends-Animal Lover(dogs)-Walking-Swimming-Tennis-Boating-Dancing-Reading-Movies/Plays-Concerts-Music-Farmer’s Markets-Museums-Electronis/Technology-Cooking/Foodie-Photographer-Landscapes-Flowers-Gardens-Traveling/Site-seeing-Cultural History-Environmental Issues-Pow-Wows

References: Available upon request:

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