Sales Associate Customer Service

AN NHI Le

***********@*****.*** Phone: *** – ***-8141

SUMMARY

I am an international student from Vietnam who strives to study and work hard to become an excellent CPA in the near future. Experience in living independently in the States, I am a quick-learner and be capable of adapting new things in many circumstances.

Core Skills:

Organizational

Time management

Flexible

Focus

Determined

Teachable

Responsible

Self-motivated

WORK EXPERIENCE

Amazon Prime Now, FC Associate I Direct – Kirkland and Renton, WA March 2021– September 2021

Packing and Stowing (Outbound and Inbound)

Process, package and ship orders accurately

Organize stocks and maintain inventory

Inspect products for defects and damages

Examine ingoing and outgoing shipments

Receive, unload and place incoming inventory items appropriately

Operate forklift, hand truck, pallet jack and other warehouses equipment

Home Depot, Paint Sales Associate – Tukwila, WA September 2021 – January 2022

Serves customers by helping them select products

Drives sales through suggestive selling, and sharing product knowledge to customers

Responds to customers’ questions

Directs customers by escorting them to racks and counters

Provide outstanding customer service

Documents sales by creating or updating customer profile records

Assists with inventory, including receiving and stocking merchandise

Perform stocking, organizing, meeting sales goals, product knowledge

Pho Tai Restaurant, Waitress and Cashier – Burien, WA October 2019 – February 2021

Welcoming and seating guests

Taking customers’ food and drink orders

Collaborating with the kitchen and bar staff for prompt and correct delivery of orders

Memorizing the menu and recommend appetizers, meals, drinks from restaurant

Resolving all customer issues promptly

EDUCATION

Bachelor of Science Degrees, Finance Specialization and Supply Chain Management

Spring 2018 – Fall 2020

Central Washington University, Seattle, WA GPA: 3.5/4.0

Being a student ambassador and resource to other student earning 4.0 GPA in the last quarter

Earned the International Merit Tuition Waiver

Received scholarship for all quarters in two years

Associate Degree of Business Fall 2017 – Winter 2018

Seattle Central College, Seattle, WA GPA: 3.0/4.0

Professional Skills

Proficient in Microsoft Office (Word, Excel, PowerPoint), Outlook, and Accounting Program QuickBooks

Basic knowledge of Financial Analysis, Logistics and Transportation, Supply Chain Operations

Logical and reasoning to identify strengths and weaknesses of problem solving and alternative solutions

Ability to interact and communicate professionally with people from diverse cultural backgrounds and ages

Speaking and writing fluently in Vietnamese and English

Contact this candidate