SHEILA KAMIENSKI
***************@******.***
Experienced manager with multiple skillsets and a passion for cultivating relationships. I have a history of working in fast paced, deadline driven environments, while increasing revenue. I am looking to bring my knowledge of first class service to a company that values their clients.
EXPERIENCE
2020 – 2021
PROGRAM MONITOR, Gardener St. women’s bridge housing
Oversee day to day operations of private shelter for homeless women.
Implement multiple concurrent programs for the current residents
Foster relationships by guiding residents through programs, monitoring actions, and progress.
Organize donations to ensure they are disbursed and accounted for.
2014 – 2021
MANAGER, FTM Hospitality group
Chin chin restaurant & the butcher the baker the cappuccino maker
Partnered with companies such as 20th Century Fox Television, Walt Disney studios, LA Times, NBC Universal, Ruth Chris, Fox News, Alpine Stars, Sketchers, Marimax Filming, UCLA, & H&M, etc. Regularly worked with large influencers to build new relationships with large buyers and names.
Fueled the growth of catering accounts through ongoing events upwards of $6,000. I’ve implemented action plans for buyouts outs to increase revenues. Increased revenue in catering and events with an additional $210,000 in 1 year.
Point person for guest inquiries as well as acquiring new customers. Responsible for the success of events, meeting the guests specific needs, while maximizing the sales for the establishment.
Communicate all relevant information to appropriate departments through preparing detailed and timely distribution of banquet event orders, event resumes and VIP requests.
Collaborate with the Chef to create tailored menus and existing event packages to meet clients' requests, creating a higher sale for the business and exceeded expectations for clients.
Acquired and maintained long standing relationships with event planners, venders, caterers, business organizations.
FLOOR MANAGER
Managed all employees on the floor ensuring highest quality of guest service.
Ensured compliance with Health Department standards of quality control, hygiene, and health and safety.
Process invoices and handle large sums of money without incident.
Oversee all guest complaints and assist the problem accordingly for the benefit of the guest and reputation of the restaurant.
Trained new FOH team members in all aspects of the position.
2020 – 2021
PROPERTY MANAGER, 1218 Spaulding
Kept ledger up to date by collecting rent and recording for monthly reporting for landlords.
Managed leasing marketing and touring units to prospects, utilizing selling tactics to keep occupancy rate high.
Ensured cleanliness and upkeep of the property, monitoring parking and general curb appeal.
Point of contact for resolving tenant issues and requests.
EDUCATION
High School Diploma- Immaculate Heart High School
A.A. – L.A. Trade Tech
Certified Apartment Manager