Ranisha Nickson
Contact
60419
(708)- 314-3133
****************@*****.***
Objective
I am a hands-on and highly motivated individual offering years of exceptional guest service as well as leadership skills who adapts well in high-stress work environments.
I’m a very prompt dependable worker and my desire to maintain the integrity of a business is very important. I’m able to build a positive relationship with any of my peers no matter the age.
I also can adapt to continuing changes and always willing to work towards employment opportunities.
Skills
Outstanding analytic skills to solve problems
Able to handle a fast-paced environment
A good negotiator
Time management
Active Listener
Cutting and slicing techniques
Multitasking and prioritizing
Communication skills
Ability to work under pressure
Experience
Mighty Movers, T&T Unlimited July 2019- June2021
Amazon Delivery Driver Gary, In
Operate delivery vehicle 5 days a week, averaging 35 miles on the road, 8 hrs. a day, and 190 customers served
Avoid delivery delays by carefully planning and organizing routes
Ensure all merchandise is clean and in operating conditions prior to delivery
Load and secure products in delivery van and safely transport merchandise while meeting tight deadlines
Operated and maintained heavy equipment safely including dollies, and pallet jacks
Consulted with customers to gain feedback, and address concerns
Rescued other drivers to ensure everyone was off the road at a timely manner
Mercy Hospital Feb. 2020 – Mar. 2021
Front Desk Receptionist Chicago, IL
Greet patients with a welcoming demeanor
Check patients In and out of the office
Schedule Appointments
Assisting with billing and insurance
Maintain accurate medical records
Receiving and delivering all income, and outgoing calls, mail, and packages
Answer patient questions
Clean receptionist area and made sure it stayed sanitized
Maintain office inventory
Silversmith Hotel Feb 2017- June 2019
Lead Chef Chicago, IL
Started off as a line cook, preparing food for the staff and hotel guest
In charge of maintaining kitchen cleanliness and making sure it stays organized at the end of every shift
Make sure food products are not held or sold after the expiration date
Ensure food is properly cooked and sent out a timely manner
Make sure room service is packaged correctly and delivered within a 30 min time frame
Innovate new recipes for the menu
Develop new menu items
Got promoted to lead cook after 1 year anniversary
Train all new hired cooks
In charge of going over the BEO (Banquet of event) form with the staff for all banquets and events
Prep and prepare food for Banquets and parties for over 200 guests
Place food orders
Do inventory when needed
Ensure the night audit checklist was complete at the end of shift
Clean all kitchen equipment
Shake Shack August 2015- Jan 2017
Line Cook Chicago, IL
Greet guest as they enter establishment
Answer guest questions regarding menu
Take and prepare orders
Inform guest of establishment specialties and features to enhance their overall experience
Maintain contact with the kitchen staff, management, and guest to ensure that dining details are handled properly, and guest concerns are addressed
Inspect dining and serving areas to ensure cleanliness and proper setup
Cook and package batches of food, such as burgers, fries, hot dogs, and shakes which are prepared to order
Verify that prepared food meets requirements for quality and quantity
Prepare and served cold drinks, or frozen milk drinks, desserts using a frozen custard machine
Trained new hires so they can get accustomed to the fast pace
Education
South Suburban College
Chicago, IL
2021-Current
Completed 30 Credit hours in Business Administration
Food handlers’ certificate
References available upon request