Customer Service Barista

LUZ GIRALDO

North Bergen, NJ 201-***-**** **************@*****.***

Summary

Barista and customer services with 2+ years of experience serving high-quality espresso and brewed coffee in a fast-paced coffee shop environment. Friendly and passionate about providing customer with a great café experience. Manager, cashier and waitress.

Experience

CAFFEINA CAFÉ-BAR, Manager, cashier and Barista Aug 2019 - Feb 2022

Server coffee drinks using espresso machine and French press.

Manually tamped, pulled and observed the extraction of espresso shots to make the highest-quality drink every time.

Operate both manual and semi-automatic espresso machines, as well as commercial coffee brewers.

Memorize drinks orders and preferences for regular customers to build rapport and increase brand loyalty.

Offered customers information about coffee beans, flavor notes, drink ingredients, and roasting process to increase drink sales.

Manager to 3 people in the coffee shop

Cashier

Waitress

Skills

Espresso Techniques

Cash Handling

Bilingual Spanish and English

Common Skills

Customer Service

Inventory

Kitchen

Management

Receptionist

Sales

Scheduling

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