Medical Assistant Administrative

Ieshia James

**** ********* *** **., ********** VA, 22191

Phone: 240-***-*****

E mail: **************@*****.***

Objectives

To secure a full time position with an organization to launch my career, and expand my learnings, Knowledge and skills while achieving company goals. Education

Everest College – (Feb. 2010 2011)

Certification: CNA, 05/2015

Allied American Nurses School – Woodbridge

Certification: Administrative Medical Assistant, 02/2010 Experience

Store Manager, (Feb. 2010 Present)

Piercing Pagoda of Zale’s – Alexandria, VA

Developed new store location from ground up by hiring and training efficient team.

Applied performance data to evaluate and improve operations, target current business conditions

and forecast needs.

Managed inventory control, cash control and store opening and closing procedures.

Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Assistant Store Manager, (Oct. 2009 – Feb. 2010)

Piercing Pagoda of Zale’s – Woodbridge, VA

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Skills/Certifications

Training and Development (Communications verbal/written, administrative)

Team leadership and coaching

Licensed in Red Cross

Systems and software programs (Microsoft office, Excel, Outlook, Types 60 65 wpm)

Contact this candidate