Customer Service Crew Member
Resume:
Dion R. Burden
Chicago, IL **614
************@*****.***
PROFESSIONAL SUMMARY
Exceptionally detailed, organized, and highly accurate Business Professional with a unique ability to successfully manage multiple projects simultaneously. Highly trustworthy, ethical, and discreet; committed to superior customer service. Well-developed interpersonal communication skills to work effectively with people from diverse professionals and cultural backgrounds.
PROFESSIONAL EXPERIENCE
Dunkin Donuts, Chicago IL
Crew Member
10/08 – 4/15
Performed food production duties
Served customers at the Cash Register
Maintained clean and organized workstation and ensured a clean guest area
Trained and supported training of new-hire members
Chase Bank, Chicago IL
Lead Teller
4/04 – 8/06
Accurately managed customers’ transaction, including check cashing, account deposits and withdrawals
Secured confidential information and records using the highest of standards
Maintained positive professional relationships with customers and coworkers
Trained and developed incoming employees
Handled customers’ inquiries and follow up if needed
Audited cash drawers, ATM, Teller Cash Dispensers, and Main Vault to balance daily
Cross-sold banking services and products to clients
SKILLS
Microsoft Office Programs
Cashiering
Customer Service
Strong Leadership
EDUCATION
Stratford Career Institute
February 2007
REFERENCES
Available upon request
Contact this candidate