Ny 1 Customer Service

Location:

Seattle, WA

Posted:

November 04, 2022

Contact this candidate

Resume:

Sunitha Nara

Email: *******.***@*****.***

Phone: 201-***-**** / 201-***-****

Experience Summary:

Above 7 years career Experience as Construction Office Administration. Responsible for performing all duties associated with construction company bid bond documents, account receivable, account payable, union payroll and taxation.

Above 4 years career Experience as Customer Service Assistance for Leading Airline. Responsible for performing all the duties associated with the ground services (ramp) and station operations to ensure a safe, reliable and efficient airline operation. Perform these duties to ensure the quality and reliability of services to our customers.

Work Experience

Sundeep Construction Co Inc, NY 1-July-2010 to Till date

Construction Office Administration

Responsibility

Prepares bids, process specifications, per qualifications, reports, and other exhibits that may be required.

Reviews and manages varied documents related to the process.

Prepares and files corporate licensing, order bond and certificate of insurance for clients.

Maintains and updates company mailings.

Orders all company supplies.

Follow-up payments balance from clients.

Process weekly payroll.

Manage and organize mailing and filing systems.

Facilitate various steps in A/P and A/R accounting as needed.

Accounting & Payroll activities as needed to ensure all input is accurate, compliant and timely.

Prepare expense reports and notary documents, and execute special requests.

Craft/Union employee timesheet/payroll experience is preferred.

Other duties as assigned.

Jet Airways India Ltd, Bangalore, India 01-Jun-2006 to 1-May-2010

Customer Service Assistance

Responsibility

Load and unload baggage, cargo, mail and company property from aircraft.

Direct passengers to/from aircraft.

Groom the interior of the aircraft including the servicing of lavatories.

Transfer baggage, mail and cargo to other carriers/locations.

Assist other customer service agents.

Make flight reservations using airlines computer system.

Issue airline tickets and boarding passes.

Checking Passengers Visa Validity and Passport Validity.

Make various informational announcements (PA).

Assist distressed passengers.

Coordinate operations utilizing two way radios.

Coordinate and assist flight crew members to ensure a safe and reliable operation.

Work overtime as necessary.

Perform other duties as assigned.

This list is not all inclusive and a CSA may be required to perform duties not identified in the above list.

Educational Qualifications

Examination Passed

Year of Passing

University / Board

B.COM

2002-05

Bangalore University

II PUC

2001-02

Karnataka PU Board

SSLC

2000-01

Karnataka Secondary Education Board

Technical Profile