Retail Customer Service
Resume:
KARISHMA PATEL
Head Cashier
Mooresville, North Carolina, United States
**********@*****.***
www.linkedin.com/in/karishma-patel-
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SUMMARY
Dedicated team collaboration skills and work closely with team members to achieve the target, customer service oriented and ability to resolve conflicts, basic computer skills such as operating software application and Office, multi-tasking, quick learner, cash handling, and strong work ethics. WORK EXPERIENCE
October 2021-February 2022
Head Cashier
Lowe's home improvement
Troutman, North Carolina, United States
• Leading cashiers, loaders, and customer service associates for their job responsibilities.
• Register cash handling, prepare daily schedule for Cashiers break according to their shifts and business peak time.
• Cashiers' core behavior observation and training for their metrics improvisation. March 2021-September 2021
Pricing Coordinator
Lowe's home improvement
Troutman, North Carolina, United States
Perform to activate daily price changes, ensure to correct the price tags, and ensure to change the promotion signage throughout the sale.
• Perform daily reports such as price audits and price mismatches, and Inventory replenishments.
• Perform shrinkage and asset protection with associating with sales floor associates. March 2018-May 2021
Customer service associate
Lowe's home Improvement
Statesville, North Carolina, United States
• Customers check outs, return and refund, discounts, coupons and special orders, and promote the surveys to customers to improve at customer service.
• Answering customer phone calls and questions regarding their purchase.
• Provide accurate information about current coupons and promotions, credit cards and special offers to customers for better sales.
• Pulling products, packaging, tagging and preparing online orders for customers pick up, providing order transfer services, curb side pick services, and shipment services.
• Preparing daily unfulfilled online orders report and due file reports EDUCATION
2021-Current
A.A.S. in Business Administration
Mitchell Community College
Statesville, North Carolina, United States
A.A.S. in Business Administration, January 2021 (1 year), and Continue Mitchell Community College, Statesville, NC.
• Business Administration
2009-2012
Bachelor's in business administration
Veer Narmad South Gujrat University
Surat, India
Bachelor's in business management, May 2012 VNSGU, Surat, India.
• Business Administration
SKILLS
Business Management Sales Floor Cash Handling Cashier Retail Sales Customer Service Customer Service Oriented Pricing Inventory A.A.S. LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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