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Customer Service Machine Operator

Location:
Decatur, AL
Salary:
18.00
Posted:
November 03, 2022

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Resume:

VICTORIA ADAMS DAVIS

**** ****** *** **

Decatur, Alabama 35601

Email: adtbzj@r.postjobfree.com

Phone: 256-***-****

OBJECTIVE To use my experience and degree to obtain a position of greater responsibility in which I can apply and expand my knowledge and abilities.

EDUCATION GED

Calhoun Community College Decatur, Al

PROFESSIONAL EXPERIENCE 11/2021 – 10/2022 Mazda Toyota Manufacturing, Madison. Al Machine Operator, Team Member

Key Accomplishments:

• Sand out the defect on moving car body’s

• Buffed out the sand marks

• Trained new members on line

• 5s Leader

• Buddy system to new members

• Spryer

• Work with small components for installation on vehicles

• Contribute to a diverse team, working toward a common goal

• Adjust to changing needs in a fast-paced environment

• Problem solve and continuously improve safety, quality, and productivity

• Perform equipment troubleshooting and preventative maintenance activities 09/2020 – 10/2021 Polaris Industries, Madison. Al

Machine Operator, Quality control

Key Accomplishments:

• Quality control

• Support production by teaching operators how to correctly use gauges and other quality equipment.

• Audit various process characteristics per specification plans, may include but is not limited to:

• Receiving inspection of components or raw materials

• Quarantined inventory

• Re-worked components or assemblies

• Finished goods audits

• Make necessary recommendations for process improvements.

• Perform sort of non-conforming materials as required.

• Cross train in other quality positions to back-up or assist other quality personnel as necessary.

• Prepare layout sheets, prepare RMO's, shipping orders and order supplies for QA Lab as necessary.

• Communicate to appropriate personnel any necessary issues, findings, etc.

• Maintain quality inspection equipment as necessary.

• Work in safe and healthy manner, strictly following all safety rules and regulations

• Perform duties outside assigned area, as required.

• Maintain a neat and organized work area.

03/2018 – 08/2020 Federal – Mogul Powertrain, Athens. Al Press Operator, Quality control

• Quality control

• Inspection

• Operating presses

• Team Training

05/2013 – 02/2018 Walmart, Athens. Al

Grocery Support Manager

• Ensure high levels of customer satisfaction through excellent sales service

• Assess customers’ needs and provide assistance and information on product features

• Welcome customers to the store and answer their queries

• Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis

• Maintain in-stock and presentable condition assigned areas

• Actively seek out customers in store

• Remain knowledgeable on products offered and discuss available options

• Cross sell products

• Team up with co-workers to ensure proper customer service

• Build productive trust relationships with customers

• Comply with inventory control procedures

• Stoking

05/2010 – 12/2012 Murphy USA, Athens. Al

Assistant Manager

• Responsible to keep and maintain merchandise inventory

• Kept professional and business relationships with distributors to acquire supplies at the most advantageous price to the owner.

• Responsible to train incoming employees with the company’s policies and regulations.

• Responsible for the daily accounting of sales and acquisitions.

• Responsible to provide customer service and daily sales of approximately $6k. Ensuring pleasant service to have returning customers for future businesses. 04/2005 – 08/2009 Shell / Subway, Athens. Al

Customer Service

• Prepares product, maintains food safety and sanitation standards

• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner

• Established standards for personnel performance and customer service

• Provided customer service by advising clients on products, stocking merchandise, cashier, and assisted merchants with supplies

COMPETENCIES Microsoft: Expert in Microsoft Office Word, Excel, Power Point. Customer Service

Managerial Services

Strong oral and communication skills

Strong team player, accountable and responsible

Quality Inspection and Control

Manufacturing



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