Victoria Lopez
Grass Valley, CA
***********@*****.***
QUALIFICATIONS
Fluent in Spanish
Support the supervisors and management team
Problem solving skills
Effective teamwork
Initiative
Community Outreach
EXPERIENCE
Community Medical Centers Dixon and Vacaville, CA
Community Outreach and Enrollment Counselor 2017 to 2022
Assisted patients and clients with completing and applying for Covered California and or Medi-cal, Medi-cal case management
Pharmacy assistance program enrollment
Certified Enrollment Counselor for Covered California and Medi-cal
Outreached to low income and underserved communities
Attended/tabled health fairs
Population health specialist
Advanced Access trained
Administrative Assistant / Receptionist 2004 to 2017
Assisted Clinic Manager with administrative duties as assigned
Filed documents and updated employee files
Purchasing and inventory control of medical and office supplies
Taking meeting notes and typed up minutes for monthly staff and provider meetings
Planned lunches for meetings
Prepared itineraries for doctors
Translated for providers in Spanish
Created flyers for outreach events
Kept inventory of clinic office and medical supply
Checked in patients and verified insurance coverage
Answered phones and transferred calls as needed
Assisted Referral coordinator as needed
Planned staff monthly Birthday celebrations
EDUCATION
United Education Institute South Gate, CA
Computer Office Specialist Certification
Sacramento City College Sacramento, CA
General Education
Garfield High School East Los Angeles, CA
High School Diploma