Scrum Master Agile Coach

QUEEN Akunna

Address Cell: 609-***-**** **************@*****.*** LinkedIn link

Profile

A highly Organized and dedicated agile practitioner(+5years) with passion in encouraging creativity and dedication to coach, mentor, and education agile methodology across various organization to deliver business objectives. I have proven to be valuable in driving many SDLC projects in multiple industries using scrum framework and Kanban. Some of the skills I possess are excellent communication, servant leader, team building, project risk management, time management, innovation thinking and conflict resolution.

Skills & Abilities

●Excellent interpersonal and communication skills

●Time management

●Problem Solving

●Agile business analysis

●Understands the technical product and processes

●Agile-to-waterfall methodology

●Resolves issues and removes impediments

●Fun and energetic

●Stakeholder management

●Quality Assurance

●Software testing

●Agile Scrum/Kanban/SAFe

Tools/Software

●Jira/Confluence/AWS/ Azure DevOps/ Wrike/Trello

●VersionOne, CRM, Rally, Lucid Chart

●MS Office Suite (Word, PowerPoint Excel, Visio, Project)

●SQL, HTLM, CSS, JAVA(Beginner)

●Zoom/Skype/Slack

Experience

SCRUM MASTER BANK OF AMERICA SEPTEMBER 2020-PRESENT

·Helped the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity

·Facilitated preparation and readiness for Agile ceremonies, follow-up team progress towards the Iteration and Program Increment Goals

· Supported team during estimation activities; Supported the Product Owner with product backlog

·Understood key business objectives and strategy of the product, and was able to communicate this to the team

· Helped track metrics (inputs, outputs, and outcomes) for Scrum teams, and monitors these on an ongoing basis

·Facilitated the process of deciding which User Stories will be included in each iteration through understanding team’s velocity, capacity and story scope and size

·Assisted Product Owner and team to re-balance and re-prioritize work within an iteration

·Protected Scrum team from distractions and interruptions by people outside the team

·Provided visibility into progress by maintaining the Backlog, burndown charts, velocity analysis, etc.

· Empowered and motivated the team to self-organize and self-managed during the sprint

SCRUM MASTER HEALTH FIRST JUNE 2018-AUGUST 2020

·Ensured the Scrum team is practicing the core agile principles of collaboration, prioritization, and team accountability to achieve Sprint goals and lead the team towards Agile maturity.

·Facilitated Sprint planning, daily scrum, dependency reviews, demos to stakeholders, and retrospectives.

·Utilized Scrum of Scrums (SOS) forum and coordinated with other teams to manage cross-team dependencies.

·Facilitated frequent retrospectives, sharing metrics to identify and implement improvements.

·Identified and took ownership of resolving impediments, removing barriers, and enabling cooperation.

·Drove risks, issues, and dependencies to resolution.

·Escalated impediments that cannot be resolved by the team.

·Able to support Kanban teams when needed.

·Supported Product Owners with backlog maintenance, backlog prioritization, and user story refinement process to deliver highest Business value.

AGILE PROGRAM COORDINATOR/SCRUM MASTER ENLIGHTEN IT CONSULTING MAY 2016-JUNE 2018

·Worked alongside Agile coach throughout the Agile transformation journey while helping build teams

·Responsible for facilitating all scrum ceremonies like; daily stand-ups, sprint planning, backlog refinement, sprint reviews and sprint retrospectives

·Worked with other agile teams and other scrum masters to identify cross-team dependencies and manage team tasks

·Created weekly project status reports for stakeholders and functional managers

·Work directly with senior management providing any support to the project

·Ensured the Scrum team is practicing the core agile principles of collaboration, prioritization, and team accountability to achieve Sprint goals and lead the team towards Agile maturity.

MANAGER MC DONALD JANUARY 2014-MARCH 2016

·Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.

·Consistent supervision of team members to ensure top-quality service

·Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction

·Maintain inventory at a constant level and ensure adequate supplies are available

·Maintained compliance with company policies and procedures

·Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.

Education

BACHELOR OF SCIENCE, CRIMINAL JUSTICE UNIVERSITY OF TOLEDO, OHIO

Certificate

Professional Scrum Master (PSM I)

SAFe 5 Advanced Scrum Master (SASM)

Honors

Earned A/B honor roll

Dean list certificate for Academic Achievement

Honors American government certificate

Emergency Management Institute certificate

Activities and interest

Reading

Yoga

Working out

Soccer

Track & Field

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